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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 379 Showing 7,561-7,580 of 10,498 reviews
  • Rated 4 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement purchase for an older HP Printer, it has newer functions; the ability to print offline from a mobile devise, it also connects to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch! great for office or home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to buy minimum type copier. I bought this model and it is more than I expected and operates flawlessly. I can recommend this copier printer to anybody even family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my second printer with same model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this printer. Last one broke the printer head so got another one. Lasted past the warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic document printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer if you primarily use it for printing documents (as I do). Printing of images/photos results in a poor quality, over-saturated end product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade our old HP printer and decided to go with the HP 6978. It shows up on my network, I can print from my iPhone and iPad, scans are quick and easy. Very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but loses it's IP address when you turn it off and you have to re-set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents house. My sister also lives there she set it up they loved it she was going crazy about it and all of the features and being able to print from email etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is OK but I was disappointed they had many models on display but none in stock for sale. Salesman was not very helpful either. Not typical for this Best Buy location.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good all in one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good all in one printer, you get what you pay for it is always a great deal. When it is time for ink get the XL the regulars empty way to fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this printer for almost a year and have had no problems. The Wi-Fi connected easily and am able to print from two different computers in different rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fax, scanner, copier for the computer-challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a young person, so electronics usually have a very steep learning curve for me. But this one was easy to learn and it does things faster and better than the one it replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple enough for my non tech savvy parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my parents. They are able to print from their phones and their laptop. Picture quality is good and text documents are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer with easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, these printers are awesome. Only reason for a new printer was because we ran the old one until we killed it. Went right back to HP for one reason: quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home office printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic 4-in-1 printer for home office use, but not the best if you want to print photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully Quiet and Quick Printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Canon Inkjet printer purchaser, but I think that i have found a competitor! This machine not only looks nice but it also runs flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new HP OfficeJet Pro 6978. I especially like double sided printing, the copies are clear and sharp. The only thing I don't like is the high cost of the ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer with a feeder on it so I can scan a batch of documents instead of placing on the tray each time. Worked like a champ from the beginning! Ink plan is a great added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a. Previous printer but hp and bought the same. Brand. The only problem we had had is not being able to print otherwise I am very happy with the printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have a printer! It's a great printer, though I can't really compare it to anything else since I've went so long with a printer/scanner/copier. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has a couple of problems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jams. When I first started using it, it had paper jams. I "fluff" the paper up before putting it in the tray and that seems to help. When printing several pages, it seems to grab 2 pages and print part of a page on one paper and the other part on the next paper. The only way to prevent this is to print on both sides of the paper. This is the first HP printer that I've had problems with. Not easy to set up with the computer. Won't scan as pdf. either.

    No, I would not recommend this to a friend