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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, needed something similar to the HP 5520. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the multi functions available. So far it has performed as I hoped it would with quite ease. The software is much more advanced than my last two printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer, but the screen is too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer operation is flawless, but the screen is so small you need a magnifying glass. The new HP Instant Ink is a great program that accompanies the printer. Bravo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well, the only issue I have is that the ink seems to run out pretty quickly, not sure if that is the printer or ink cartridge issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large paper tray, Instant Ink from HP is fantastic and really lowers the cost to operate. Works from all of our devices on WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact and full of features printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice compact printer with a full set of features! My only complaint is the speed (a little slow) and the ink cartridges that are different that previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most versatile printers I’ve owned, I recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - OfficeJet Pro 6978 Wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, had the other for more than a year. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    So disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace an older HP model, primarily for the duplex capability. When it does work, the print is good quality and quick. However, I have had to send it in to HP twice to get replaced for refurbished ones, and about every 2 weeks it crashes and I have to perform the semi-full reset and go through the entire setup process again. I've seriously considered taking a baseball bat to it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All in one printer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It produces excellent copies with a low cost. I haven't been able to use the fax yet, so I would post a review after my first fax.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it much yet, but have never had any issues with HP before.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Small Ink cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is small and compact, which is a plus. I am afraid of the cost when it comes time to replace the ink cartridges...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a very good all in one printer. so far I have had no problems with it. Looking forward to seeing how their new instant ink program works for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but unfortunately has to be powered on an off after sitting idle in order for the printer to be found on my WiFi network. Very inconvenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install Printer for Home or Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & reliable printing with quality images when printing, copying or scanning. Easy Wireless Setup for printing directly from a my HP laptop and Apple iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in one printer for college students!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were clear and simple when setting up. Somewhat medium sized but not heavy at all. No problems since buying eight months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good home office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Hp print device. Easy setup and install. Of course, all is good until you have to purchase ink refills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY GOOD PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer across the board but feel the ink should last longer, take the date off the ink and a little slow when wanting to do certain things/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast, qiuck, and goos looking prints. Wifi work great on this printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review since FIRST ONE arrived and I couldn't even use because it was defective. I was unable to even put the ink cartridges in because there was something that prevented me from even opening the printer to put the ink cartridges in. I took it to Best Buy where I purchased it and even THEY couldn't get it to open.

    No, I would not recommend this to a friend