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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 10,498 reviews
  • Rated 5 out of 5 stars

    Good printing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful I can still use my inventory of ink cartridges from my old printer that was damaged by Russell City electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well with the exception of havin to be turned on and off to reconnect to wifi. Also does not recognize apple air print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for now and then printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not entirely sold on the wireless printing and the online ink renewal. Some printing can take 1 or 2 minutes for a one sheet document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It was easy to set up for both Microsoft and Apple Products. The WIFI works all over the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item works great! Bought as a small office machine and so far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this printer I had a Photosmart which consumed a lot of ink, this OfficeJet is way better. Totally recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for a family of 5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had this printer very long, but so far it has worked great - we can all access it with our various devices and it prints instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer was damaged I just purchased this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my HP printer, thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with my new printer. Thank you! Don't know what you want me to say except that I love my new printer and love all HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works perfect with Mac, no issues with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp=great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wifi printers that I've ever owned, and I upgraded to this printer from older hp model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd printer like this. Last one lasted 10 years…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer performs very well for a reasonable price. Love the instant ink program as well. Only wish the touch screen were a little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all the features we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laser jet printer. Does two-sided copies automatically which is such a paper saver for us. Very pleased with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice printer at fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with printer but ordering the HP ink by mail was great selling point but difficult to accomplish and has not occurred yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with it for my limited printing needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been fine with my minimal usage. It kind of shakes up a storm when actually printing (haha) but it's fine and attractive (to me at least).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good family home printer 3-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a family printer for our house. If value is equal to quality divided by price, then this printer is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and great Ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received get help from the Best Buy staff in selecting this HP printer. The HP ink program is the best way to keep up with resupplies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't be let down. Hand's down best printer I've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work with all devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, wished it came with free ink for 6months.

    I would recommend this to a friend