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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 10,498 reviews
  • Rated 4 out of 5 stars

    I bought an HP printer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy HP... Ive had zero luck with them but a friend suggested so I tried. So far so good... but only 4 stars JUST IN CASE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup not easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HP printer came with a CD that made setup fast and easy to my desktop and iPad. This one did not come with a CD or manual. I gave up trying to setup direct printing from my iPad. I purchased this printer only because I’d been waiting months for an Epson ecotank printer to be restocked and got tired of having to go to FedEx to print.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality was good but continually kept dropping signal from my computer. We had to power the unit down every time we wanted to print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Tkpg, sorry to hear you are experiencing an issue with your HP Office Jet Pro 6978 All-in-One Printer as it does not maintain the wireless connection. Thank you for taking the time to submit a review, I appreciate your feedback. To resolve the issue, go to HP Printers – Wireless Troubleshooting from this document: http://hp.care/2uF1Xso HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi

      Binu HP

  • Rated 3 out of 5 stars

    HP 6978 All in One Ink Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with HP Office Jets before, specifically this one. I had a hardware glitch, HP said they could not fix the issue, but offer a new upgraded printer. I took it. While it worked, it worked fine. Then all of a sudden...hardware issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent , though still very early!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were NO problems with printing and copying so far. Had difficulty installing and required ISP assistance, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice printer. The only problem I have found is that is that the printer does not except memory cards only thumb drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H-P OfficeJet Pro printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for same which broke...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in very good condition and I love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really amazed about the HP printer that I have I will recommend this to anyone and is very easy to use and operate thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall.... I would say it's an awesome printer. The only reason I give it a four star rating is because it seems to go through a lot of ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't print much, but needed a new printer and copier when I refinanced my home. It worked great the little bit I've used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer It has done everything I expected and I am still finding out new things that it does that I didn’t know it did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I hope it will last longer than my other 3 Photosmart printers did - about 3 years each but extended warranties are only good for 2 years ? ? ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer for my sons dorm room. They are very happy with it and they don’t have to walk across campus to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The,wireless/usb printer is really handy. Not only easy to Tony, but the scanner is even more valuable in my business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer much better than hp 4520 which did not work and had to be returned. The printer is larger than I would like but works so that is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does much more than the one I had before. I especially appreciate the fact that iy automatically feeds the paper to be copied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great for Small Business!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this printer for my small business clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was replacing my HP and purchased another as I like the quality - only problem I"ve had is signing up for the toner replacement program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - OfficeJet Pro 6978 Wireless All-In-One Instant Ink Ready Printer has been perfect for us.. HP you can count on.

    I would recommend this to a friend