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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 10,498 reviews
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simple to set up and works great, I have always bought hp products they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement due to black ink malfunction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A common complaint is that HP black inkjets mysteriously stop working. That's whar happened - so it was cheaper to buy a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    If you need a cheap small printer…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cheap, no-frills printer. The color printing for pictures is not very good. Color for word documents is totally adequate. Only scans things up to 300 dpi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi printer for general use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a multi function printer for our home. The HP fit our needs and was not very expensive or have functions we did not need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints beautifully but difficult to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging to install. The wireless feature works for printing but not for scanning to the computer. One way communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really liked this printer. So much I bought a second one for my home office! It works great - was a great value, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all round printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP does it all. It was recommended by a salesperson and it is a great printer, copier, and fax machine. You will be happy you purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One Home/Small Business Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing our options and costs, decided to go with the HP Officejet Pro 6978. The low cost insurance added reassurance for the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated this printer higher, as it’s a good versatile unit, but it’s my second one. My first one did last a few years, but only used it sparingly and the printer head went, which is not replaceable. Ridiculous that they make these expensive printers as disposable items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after phone discussion, the cost of this improved replacement was far less than an attempted repair to my old printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous printer was destroyed by lightning - this printer seemed to offer best value - prefer HP printers one other brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I will purchase it product again. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Economical printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer works well overall. It seems to use up ink quickly & have to replace cartridges often. That can be costly overtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good I love it and it has everything I need on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my computer cabinet it is very dark and a bit hard to run. Getting the hang of it. Sometimes need a flashlight. Photos came out lovely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier, fast printer and fax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this H.P. Device is a very good product. It’s better than what I’ve had in Dell products in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my HP Photosmart printer. Easy to unbox and set up. Holds about 100 pages at a time. Easy to replace ink cartridges. Nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the return of a HP printer with a bad print head was quick and easy. The Customer Service Agent handled the return very promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and it's wireless. In less than 20 minutes, I could print from my laptop, Apple iPad and my iPhone! Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great. I bought to replace HP ENVY which gave me problems within less than a month of owning it. So far so good with this one!

    I would recommend this to a friend