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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great Printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best HP printer I have owned. It is real simple to copy or scan 2 sided documents. Easy to setup wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy set up and great print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Super easy to set up. Great print quality and love that it works with instaink. Never running out is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything you could want!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, easy to use, very convenient. Wireless functionality works great. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well - print stuff for my kids to color, used copy machine- Only thing is my wife print 85 pages - black ink finished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer so far. I am still trying to figure out how to fax and exactly where to place paper for printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leap of Faith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to buy new printer; I never purchased HP before. Glad I took a chance on HP! Plus the ink price is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer with lots of features. I like the touch screen it makes it easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. I have Got three of the same printer after it has broken. Used the Best Buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Perfect for doing our at home printing. Color quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer; only issue is the amount of ink that you get for as much as you pay for the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer it uses the hp ink program and it works on iPhones, android, and chromebooks. Just perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Multiple equipment failures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried two of these printers. The first printer failed to print and was returned. The second printer had a problem with the printhead, which I did not discover right away and barely managed to return within the return window. The feature set and price point of this printer is excellent, but the reliability is terrible, so I cannot recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Is nice and it work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so nice and is working well. The price is good. I will always refer friend and family to buy one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem hooking up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have trouble connecting printer and computer. This printer is not on list of printers listed to select from!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with both your products and your service. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great valuefor student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a great machine for the task at hand! It is a wonderful purchase. works just as good as we thought.Great BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer we've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of staying away from HP printers, we came back for one more try and we're glad we did...ask me in a couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent All In One! It works perfectly for my home office! I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the convenience of an office in one product. Copy, print, fax, email. Couldn’t ask for more. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Glad we bought it. !

    I would recommend this to a friend