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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 10,498 reviews
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer my only issue with it is sometimes it likes to drop the Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time use with a printer that connected wirelessly. Does great job with printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macpro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple in store rep Chris was great! Very knowledgeable and super helpful to tech challenged me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , fast and efficient. Only problem is the programs keep pressing to buy more extensions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up. Comes with the option of hp's instant in program so you never run out of ink.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Stay Away!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I've ever owned. Will disconnect from WiFi, requires an enormous amount of expensive ink, really loud, requires an Hp account (and all that comes with giving your information to Hp), and scanning is a HUGE pain in the but (when it works). I purposely print my documents at work because I don't want to deal with this thing. Unforgivable. You've been warned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd HP over the years. Have tried one other brand but it didn't not perform well. Went back to this unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up the wireless connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for everyday needs. Very happy with the scanner and overall performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great and does it quietly. The only issue is maintaining the two-sided printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this printer for about 6 months and it performs well for a basic home use printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer. Does the job I purchased it fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ordered another canon printer with fax. It is to be used at home in South Carolina. Yea Canon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble figuring out at first - but Best Buy was very good answering questions as was HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and is designed to hold sufficient paper for most home printing jobs. Its downside is its inability to be set to answer fax calls automatically while allowing regular phone calls. It requires the sender to call me and let m know to set the printer to receive the fax, which I find inconvenient both for me and the sender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. The WiFi was easy to setup and I like being able to check the ink levels with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned several different HP printers and this one works nice in my home office with limited space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, easy to set up, faster than our last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an HP with an HP, so easy to operate, this one is much faster, bigger paper tray, so we are happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printers for the computer savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer you can load about 25 pages, the copies are excellent, the prints come out slowly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer! Wanted one with AirPrint and this has it! So happy about that, sure makes life easier!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and it runs well. Only wish it could be easier to scan with since it requires going to an online link.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after finally getting set up, with the help of best buy geek squad, my new printer is working flawlessly

    I would recommend this to a friend