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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 10,498 reviews
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable printer that could handle a big workload. I am glad I found this one.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Paper Jams & Not Windows 11 Compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a lemon. The paper jams at the feed every single time. I have spent 4 hours on the phone with 2 different tech support people, who were very kind and helpful. But we couldn't get it fixed. I am getting a replacement. This model is no long manufactured. It works on a 2G network (doesn't like my 5G), and it is not Windows 11 compatible, so the drivers will not download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good pronter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple printer with everything you might need and great Clarity and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works perfectly. Love the functions. Great for kids homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with HP instant ink subscription. Don't have to worry about running out of ink anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. It does everything and the ink is a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being techie literate I would recommend this machine. Practically set itself up to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We as a family are very satisfied,we love shopping at Best Buy great product will be back in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for your home office. You can print, fax etc as much as you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can print on two sides. Also this is a four function printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with no jam ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to report that I am back to printing my minutes and reports again with ease!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gave as a gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person loves it uses it everyday, and it has been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my home office printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office. Do not use it everyday but it is a great unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use hp products and have no problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several HP printers with instant ink and I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for the price. Was hard to set up and required HPtech support for the HP INK program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs easy works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month. Seems to be doing it's job. Still on the ink cartridge that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to hook up to HP software. Has 3 seperate color cartridhes so tou only chanhe what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has worked well and we are pleased with the support system when we have had a question.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints does the job perfect for a small office or small room

    I would recommend this to a friend