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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 430 Showing 8,581-8,600 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Meets all my home office needs. I love HP products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great multi use printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Found the printer to be appropriately and a good all around Office Jet model for mypurposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is going to graduate school and this is perfect for what we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a color printer for anything up to but not including photos this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Working well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has best setup for paper feeds. This must be a patent. Best selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my father-in-law and it meets his every need. Great starter printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for the money. Perfect for the home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Perfect for a home office. Would recommend for anyone needing a good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purchase , great value and as usual excellent service at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer but had issues with 5G network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but had to resolve issues with 5g network and had to reset using the router connect button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Unit has worked out very well for me. It’s all I wanted for a fair price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems connecting to wifi or computer. HP has always been my trusted brand for printers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't print

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not print. Ink reads full, but print does not happen, only used less than a month and printed no more than like 30 times in that period

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Vanessa.

      I’m sorry that your printer has stopped working properly. I can absolutely understand why seeing full ink levels yet no prints would be quite unsettling, especially considering you’ve had the device less than a month. I want to help you out of this dilemma. I hope the resources below serve that end.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    I like the printing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the easy installation of the ink where it just pops in. Also, I really like the 2 side scanner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile home officer 5-in-1 printer/scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing takes more time than I would like, but it is a very good printer/scanner for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer and there are many additional features more than old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on an all in one machine. Replaced a 6 yr old HP. Hoping this lasts as long too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer still works great! I don’t have to replace the ink that often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer works great and is easy to used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good but not great. Picture quality was not as good as Walgreens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great for everyday use. Lots of features and the color touch screen is pretty useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer much better than my epson. The WiFi is better can use iPad and phone to print

    I would recommend this to a friend