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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 10,498 reviews
  • Rated 5 out of 5 stars

    Awesome printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only $89 for a printer that is quiet, efficient and does it all. Holds plenty of paper. Great buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't print

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not print. Ink reads full, but print does not happen, only used less than a month and printed no more than like 30 times in that period

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Vanessa.

      I’m sorry that your printer has stopped working properly. I can absolutely understand why seeing full ink levels yet no prints would be quite unsettling, especially considering you’ve had the device less than a month. I want to help you out of this dilemma. I hope the resources below serve that end.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Is just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I was looking for and it performs exactly as I expected it to perform.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is the hardest one I have ever set up, it wasn't just take out of the box and plug in. There was a lot of steps, I had to watch a You Tube video on how to set the printer up if not for You Tube I don't know if I could have completed the set up. The touch screen is hard to use also. My least favorite printer ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality copies. Scans and faxes well. Ink is a little high but quality good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice printer does everything we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a very excellent printer it does just about anything that you would want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this printer. It runs quietly and smoothly. you can do multiple things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with this product, have not use it much yet, but so far I my happy with this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 students in my house and it works perfectly. Ink lasts and WiFi connects great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Will buy again. Ink cartridges is pricey though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice model for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features on this printer. And that I can print from my smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get configured on my network. Love all the printing options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This copier has all the latest features and great specs for a modest price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one easy to use and set up the only downfall is how fast the ink goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose HP printers as they have been the best whether at home or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at an inexpensive price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues with connecting with our wifi. The set up was seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operating great. Terrific quality and superb color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Products are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase HP products, computers, printers etc and find them very dependable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works as promised and is Bluetooth connectable. A little heavy on ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the wifi figured out, it has been working fine. We like the ease of 2-sided printing.

    I would recommend this to a friend