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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 10,498 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It wa easy to set up and does exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never have any issues with this printer! I can scan, copy, print with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer at a really high price. My fault for not shopping around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to configure. Scanner is slower than I'd like. Overall is functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new printer to replace an old printer. Good value. Easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I returned it 8710 model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned for 8710 model which was better for my business

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around printer/fax/scanner. Easy wireless set up, very pleased with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    still not 100% decided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a noticeable lag between clicking the print button and when the document comes out. Having said that, once it gets there the machine prints the pages quickly. Also, while it has good connectivity, the prompts are somewhat cumbersome when trying to access online services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my husbands computer. It's just what he needed at his desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it said it would do. I needed a scanner and it scans from the feeder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it longer enough to know if this a good product yet. We shall see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer is a nice one but I had some difficulty setting it up wirelessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and ink program is outstanding with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer for personal use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT... I WILL HIGHLY RECOMMEND IT. NO PROBLEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how can you go wrong with a hp printer, always the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast, and works great. I was buying ink every month before this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I purchased for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fax machine does not work and she has only had the printer for about a uear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M.great printer for the money Bought it for the wifi connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job does great for everyday printing. I just wish it did photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, great. It has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has everything I need. The only downside, is that it's too big.

    I would recommend this to a friend