Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 10,498 reviews
Rated 5 out of 5 stars
GREAT ITEM
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves this printer. Uses it all the time. works great as a copier
I would recommend this to a friend
Rated 5 out of 5 stars
No Issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good printer. Good price. No issues so far. We love the AirPrint function.
I would recommend this to a friend
Rated 4 out of 5 stars
Good size and performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with this machine thus far. It's still relatively new but send to meet my needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This all in one machine works great! I live that I can now print from my phone thru WiFi
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup! My only complaint is the initial ink given doesn't last very long.
I would recommend this to a friend
Rated 4 out of 5 stars
pretty good printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
had it three months now. works well except paper has jammed twice when printing double sided.
I would recommend this to a friend
Rated 4 out of 5 stars
Good for the Money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A lower end printer in my eyes. The wifi is nice. Works well with HP Instant Ink.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice all in one features.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Serves my purposes. I would like it to print a little faster and hold more paper in the tray.
I would recommend this to a friend
Rated 4 out of 5 stars
Good reasonably priced
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect home printer. Only negative is that it only scans 4 pages at a time.
I would recommend this to a friend
Rated 5 out of 5 stars
The printer I bought suits my needs just fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My printer is just for home use for copies and faxing and scanning and works just great
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had an Epson printer and always had problems. Chose the HP and love it.
I would recommend this to a friend
Rated 4 out of 5 stars
Good printer
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job does great for everyday printing. I just wish it did photos
I would recommend this to a friend
Rated 5 out of 5 stars
Good printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We haven’t use this that much yet, but the little that we did, it’s been great.
I would recommend this to a friend
Rated 5 out of 5 stars
Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new HP printer. It does everything I need it to do. Sales person was very helpful.
I would recommend this to a friend
Rated 3 out of 5 stars
Not impressive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My old printer broke after 8 years so was forced to get a new one. I had a HP C410A and that was a powerhouse so i needed something with the same functionality. This was the only printer that could meet my needs and within a month, I've been through 3 of these. My old printer was better but this will have to do.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the intended job. Still a little big for my taste but it is okay for our needs.
I would recommend this to a friend
Rated 5 out of 5 stars
Great all around printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great deal -- easy wifi connectivity and thrifty on ink with the 906 ink
I would recommend this to a friend
Rated 1 out of 5 stars
Nothing redeeming
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is literally nothing redeeming about this printer.
A) It does 10-15 minute maintenance whenever you turn it on, or when you haven't used it for a few days
B) Printing is significantly slower than my old Canon
C) You can't scan to computer - even with HP Smart installed on my computer, and a cable connection, they can't find each other.
D) Even if you put the documents straight into the scan feeder, all scanned documents are very crooked.
E) It's an inkjet, so forget about highlighting any documents since they smear immediately. Granted, this one is on me for getting an inkjet, but again, no redeeming features.
F) When it gets idle it often doesn't notices when I've sent a print job, and I need to stop and restart the print job multiple times before it figures it out.
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi, Lizzy.
I’m so sorry that you’ve had such a dreadful time with your printer. Your exasperation comes as no surprise, considering you’ve endured slow print speed, crooked scans, difficulty with scanning software, smeared prints and frequent unexplained maintenance periods. I want to help you out of this dilemma. I hope the resource and information below will accomplish that goal.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the proper course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: - support.hp.com/us-en/checkwarranty
Keith HP Care hp.com/support
Rated 5 out of 5 stars
I returned it 8710 model
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned for 8710 model which was better for my business
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Printer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
M.great printer for the money
Bought it for the wifi connection