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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like HP printers. This has more functions which I think are going to be good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Works well with bluetooth. & the instant ink program is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very practical

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fro home office Fast and value for the money p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works great I would recommend it to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit appears to be doing what it should in the way of faxing, printing, etc so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up as a replacement and am amazed with its performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer by HP for everyone looking for an all in one system. Great with ink and paper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfactory printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up but once done is doing well. Slow. Good, clear printing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacks out of box ability to scan multiple pages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales staff in my local store, and easy install. As this model at regular price was similar in price to the HP printer I was replacing, I thought (shame on me) that features would be similar. They appeared to be on the BB website. That said after owning it 2 days I discovered there is no option on the display screen to scan multiple pages into one doc, nor no displayed option to scan to PDF. Went to the HP help site to find a solution. They did offer one requiring manual intervention (seriously?) but directions for Windows 10 were not accurate. In the middle of typing feedback to HP re why their solution did not work, the window closed. I was given the option to pay $19.95 for personalized help. No thank you. If you need a very basic 4 in 1, you will be happy. If you need to scan multiple pages to a PDF, purchase a different model or manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is pricey but it’s and awesome copier. It connected easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair at Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace my HP Inkjet OfficePro 8600 which had lost it's scanning capabilities and could not be resurrected. I particularly wanted to have the scan function as this is a feature I use more frequently than not. Since I purchased the unit last month, I have been unable to get the scan feature in the new model to work. I will be uninstalling and reinstalling the software again. The copy feature that does work is slow to warm up and now, a few weeks into use, the unit has developed a black line on copies when using the automatic feed feature. At least my prior unit didn't develop the line until I had had it for a few years. In fairness, the fax feature does work. Knowing the built-in obsolescence of computer/support products, we didn't want to spend more that $100 on a printer that likely wouldn't work after a few years; however, we never expected an HP product to be this much of a dud from the "get-go".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Able to integrate with our business software without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this printer in multiple places and works great everytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this printer and received excellent help with our decision at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Does everything we wanted it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the printer for about a month and pleased with performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have an HP copier at home so decided to buy HP copier for the office great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer with nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all the features I need in a home printer and the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Seems a little slow at first but gets better after more use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the purchase for my mother. She loved it.

    I would recommend this to a friend