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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 10,498 reviews
  • Rated 4 out of 5 stars

    JUST OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE SLOW BUT WORKS FINE . I SHOULD HAVE GOTTEN THE NEWER MODEL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to get this printer for a great price on Cyber weekend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An in depth hand book packed with the unit would have helped a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It works well with bluetooth, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer performs flawlessly The family used it all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it very often, but it does the job when I need it. So far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality equipment. (Sales)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service , although most time you have to wait for Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    In expensive printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the HP printer home was printing within the hour. Great quality on photos as well as documents. I had it for 3 weeks and it quit working. Couldn't be fixed so Best Buy replaced it immediately. I hope the replacement last more than 3 weeks.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm very sorry that the printer had to be returned. This is certainly not the customer experience that we hope for!

      I'm hoping you are very pleased with the new printer and it continues to make great photos for you and your family.

      You can always contact our support team if there is something that we could help you with at: hp.com/contacthp

      Mary
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    best printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have ever purchased.I gave it to my son,who loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color quality, prints fast. Highly recommended for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine but a bit slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but a bit slow. A good piece of equipment especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well. No problems wireless easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up out of the box. Usual quality printing from HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for $100.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much bad to say. Not as fast as the 8710 but still great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college and it's really useful, it gives me what i ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer w/ Fax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used it once, but it worked flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but prints in reverse page order only issue I've had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has the best printers and ink cartridges that I have ever owned/used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and covers all our needs. Recommend to all.

    I would recommend this to a friend