Customer Ratings & Reviews

Works good with my computer no paper jams so far !

We enjoy using the product. It has great features.

This printer works great for us, WiFi is the best!

No problems yet...perfectly meets my requirements.

So far so good. Did not have any issues this now .

Printer is great, but the first replacement cartridge I opened the ink was everywhere. Ruined my clothes and was on furniture. Next was fine, but last one was same disaster. I contacted HP and they never responded. 3rd HP printer. And this will be my last.

Occasionally had trouble connecting to my computer.

HP regaining my trust in their. Ojet printer line.

Set up relatively easy. All was fine first week or so, then received “error” message. The printer will go off-line and one must unplug and disconnect wi-fi, then reconnect. Frustrating!!!

This all-in-one printer works well as a copier and printer but scanning photos (both BW and color) is poor, producing very dull images not easily corrected with photo software. We've gone to taking photos of prints with our smart phones to get decent color.

Not an easy set up, much bigger and bulkier than former hp printer, has to be rebooted often, printing options not always straightforward nor easily found.

The HP OfficeJet Pro 6978 uses more ink for maintenance cleanings than printing. Seems like every time you need to print, there is a long wait for the printer to run a "maintenance cycle". Other than that problem it works well.

Basic 4 in 1 with okay print quality. Somewhat cumbersome to set up scan on my laptops. Placement of ink cartridges is awkward and not ideal. Overall - - okay machine for occasional personal use.

It works and does all the things needed, but the Best Buy salesman told me it would use much less ink than my old HP printer. It doesn't. I changed printers to save money on ink and now I've bought a new printer and am still having the same issue.

In the beginning it would do everything it says. After using the scanning option and i tried to print from my laptop it said it was offline. It doesn't scan or copy from a two sided page very good with jamming, but in the beginning i had no problems.

Paper kept jamming. Picture quality is ok. Loved the duplexing capabilities. Overall disappointed in product. Expected better after reading reviews

This printer constantly jams and always seems to have maintenance problems.

Had all the features I wanted but after 1 1/2 years the print quality for images with a lot of blue declined and was unusable. I had a protection plan so traded in for new printer.

The printer is always saying it is offline. According to HP, they recommend turning off the printer and turn it off again. Does not work. Have to turn off computer and printer and restart both. Also the print from email is hit or miss.

Nice printer. All things were good. However, I wish it were faster. There is an issue I saw when feeding paper for a copy, which was a line showed up on the copy. But that was probably some kind of defect that can be fixed with adjustments.