Customer Ratings & Reviews
- Model:
- T0F29A#B1H
- SKU:
- 5119600
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works fine. Bought it for a home office so not excessive use
I would recommend this to a friendHard for me to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coming up with HP - Officejet Pro 6970 i can not for the life of me get this printer installed when i called up Best Buy the sales person that answered the phone told me to bring in the printer instead of trying to help me over the phone had this printer for a while now and still not installed
No, I would not recommend this to a friendDid not print some of my requests.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have Geek Squad add some files and it has since done much better.
I would recommend this to a friendThe printer has only printed a test page.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble keeping the printer from defaulting to offline.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Copy quality is subpar , ink cartridges do not last long
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have trouble connecting to my WiFi a lot. And prints super slow.
No, I would not recommend this to a friendUnreliable with connections and print timing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had printer 6 weeks...have spent entirely too much time trying to get it to communicate w pc Have to wait several minutes for print to happen. Some jobs have shown up two days later...frustrating! Preferred hard line connection, but hp doesn't make many of those available...in color.
No, I would not recommend this to a friendPrints good but wireless is slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes over 70 seconds for it to receive the data over wireless
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good one but the only problem is it is inkjet, not laser
I would recommend this to a friendTwo bad printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer looked like a good printer. It has apps you can download into it, but I was 0 for 2 with this printer. The first printer wouldn't wirelessly connect due to the proper hardware not being installed. I took it back and got a replacement. Right out of the box, the second said printhead not installed. Took it right back and Geek Squad even looked it over and said it was broken. Needless to say, I went with the Canon Maxify and haven't looked back since.
No, I would not recommend this to a friendFair value. Peretty quick. Does what it says.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we expected. Nothing more and certainly nothing less.
I would recommend this to a friendNice printer for light jobs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow when it comes to printing but OK for small projects.
I would recommend this to a friendNot very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looses WiFi connection all the time and have to recycle the power.
I would recommend this to a friendAn average printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does a the job, nothing fancy just an average printer.
I would recommend this to a friendDisappointed with noise and speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is noisy and not really any faster than printer I replaced.Had to get replacement printer because it quit printing black.Printer was only 8 months old.Hopefully replacement lasts a little longer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm sorry to hear that you were having problems. I hope the new printer works great for you!
Sometimes the printer is less noisy if you pad the surface that it rests upon so there isn't as much vibration. Also, the speed it often improved by just upgrading the firmware.
For any other concerns, we would be happy to help: hp.com/contacthp
Mary
HP Care
hp.com/support
Great All-In-One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a HP All in One for 11 years. Although it still works fine, the cost to buy a new printer is the same as replacing the print cartridges. I only give 2 stars because of my dislike for HP business model that drove me to buy a new printer when the one I had worked perfectly fine.
I would recommend this to a friendIt’s an ok printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the printer being to heavy I really like it
I would recommend this to a friendit meets al of my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would give it a 3 because these machines tend to break down
I would recommend this to a friendNot a good replacement. Wreaks of "cheap."
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be a replacement for my HP 8600 - I'm sorely disappointed. It wreaks of "cheap" - but worst of all, It will not scan from the ADF, which I used profusely when scanning, copying and faxing documents (if anyone still does that). It will only scan -one at a time - from the flat bed. Oh, and now it wants me to buy more ink - like a baby, always hungry, apparently.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve had a difficult start with your printer. I can wholly understand why not finding the scanning feature you want and having the device run short of ink sooner than you expected would be tremendously frustrating. I want to help you remedy these issues, so I’ll suggest some resources and provide some information designed to do just that.
First, your printer does have the ability to scan from the document feeder. I recommend you consult the main user manual on our support site, specifically the section called “Scan to a Computer.” Find that manual here:
- www1.hp.com/ctg/Manual/c05139126.pdf
Regarding ink use, I can’t say for certain what happened with the supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
If you’re using replacement cartridges, the XL cartridges designed for your printer have estimated yields of 825 pages, while the regular size cartridges are expected to produce 300 to 315 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above – or if you need further assistance with the scanner – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Too difficult to get help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was given wrong software. Trying to get a simple question answered was next to impossible . Set up was far to difficult for such a simple task. P.s. this site keeped changing my review from 2 to 3 stars
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Nino,
I'm so sorry to hear that the printer's setup process hasn't been as straightforward as it should be. We always intend on providing a seamless experience with our printers, so I'd like to see what I can do to help.
First, if you haven't already, you can download the proper software and drivers for your printer from this link: 123.hp.com/us/en/devices/ojpro6978
If you have any more questions or concerns, I hope you'll consider giving us another opportunity to help. Please remember you can always get in contact with us here via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support