Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer but avoid instant ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little printer but DO NOT do Instant Ink....you are stuck with complicated processes. Just buy print cartridges when you need them.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 6978

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer, one of the best types from HP, in my opinion. Best Buy shipped is very quickly and it was very well packed and arrived safely.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good for home officr with medium printing and scan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Print, scan, print photo, copy. A little bulky but otherwise does the job for home office. Scaning can take long time for large documents

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    This is it. Stop lookung.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This is the printer. Very good value. Thx to thise whose review i relied upon. Does NOT come with wire but operates wirelessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer 6978

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, quality is good. Scanning is very easy and instructions are easy to follow. Lasted 3 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer lasted me since Apr 2017- Oct 2022 I would highly recommend it especially with the Hp ink deal. My only negative is that when I went off the HP ink deal about a year ago the printer started to not work as well and eventually I had to replace it, so if you don’t want to be tied down to a monthly service such as that I’d say steer clear of this printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    hp office jet pro 6878

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend instant ink it cheaper then buying the ink at the store also looks like nice printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MONEYMIKE'S NEW PRINTER.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PLEASED WITH THIS PURCHASE. EASY TO USE, AND EASY TO ASSEMBLE. I AM VERY IMPRESSED WITH ALL HP PRODUCTS.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the product advertising. Print quality is very good and photos come really good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not bad, will not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is not a bad printer/scanner for the home. Printing on regular paper is of decent, photo printing is of marginal quality. The scanner works well but I very difficult time getting the PDF feature to function with Windows 10. My one true complaint with this printer is that when you go more than a couple of days without using it, the printer heads will do a self clean before printing. This is extremely annoying when I want to print something before running to a store. It takes about 5 minutes before it will start the print job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to setup right out the box. Connected to my network and went through the initial setup up. Within 15 minutes I was ready to print

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is one of the best copy. All works has been very good. I recommend this printer. All your work will be accepted in.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point was excellent. Can do black or color print Quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Streaking, Expensive Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and works reasonably well. We've noticed an intermittent streaking problem during copy only, but unfortunately noticed it only after the 30 day return period to Best Buy expired. Also, their latest firmware upgrade prohibits you from using any third party ink cartridges. Decent ones cost about 1/3 of HP's extortion prices. Two lessons learned -(1) never buy from Bestbuy when I can buy from Costco, which has a much better return policy and (2) never buy a HP printer again. Also, my neighbor purchased a HP multifuntion printer and the 'ink subscription' was turned on without his knowledge, so he couldn't figure out why he could only print 15 pages before he started getting charged. I despise such marketing trickery and gimmicks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it well enough this is my 2nd one ran a lot of copies thru my 1st one well satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth the Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed in printing - especially with 2 sides - good color quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, works really great . : ) we haven’t had a issue since we got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasts 3 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the instant ink service on day 1, and it has saved me time and money. I bought this printer in September of 2016, and about 6 months ago, I started having problems with the printhead. First, the blue went out, now I can only print in black. So overall, the printer cost was $3.42 per month ($130/38 months), plus the $5.99 a month for ink. Not a bad deal. I just have a hard time getting used to the short life span of modern printers. I think back several years when a good printer was over a thousand dollars, but never broke--ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, WAY better than my Epson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only had it a couple months and I don't do a ton of printing in my home but, so far, so good. like the closed paper tray to keep the dust down. my epson didn't do that. the electronic control and display works very nice. i also get a readout of my ink levels. i can print from the app on my phone and i can simply email documents to it. the scanner is a little slow, but again, i don't use it too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Printer 6987 All in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Easy to set up and use. Had HP printer previously. Same kind.

    I would recommend this to a friend