Customer Ratings & Reviews

Works perfectly! Great photo reproduction. Love the wireless option.

Excellent except it is a little noisier than my previous HP

Printer has been a gem. No issues since I have had this.

Printer works just fine. Perfect for my school projects.

I have had Hp printers and computers for the past 20 years. This is the first that has really not delivered on the promise. I bought this unit to replace an older 8720. Big mistake. From the start, there is something wrong with the wifi-connector. I need to re-install the printer onto my computer almost every day. You may argue that it is my operating system, or a roving IP, but all of the other devices in my home (2 Macs, 3 Pc's) all have the same issue. I have had this unit for just a few months and now the paper jams continually. I get one out of every five pages printed before getting a paper jam error. It is just out of warranty so I am stuck buying a new printer. To finish this review, I can compare this unit to the earlier 8720. The biggest issue beyond connectivity and jamming is that there is no way to remove the paper tray. You can pull it out partially, but barely enough to load the paper. If you inadvertantly push it back in, the unit will go through its loading cycle. Whenver you try to use the unit it goes through a two minute maintence cycle; which also happens after every jam. Basically it takes every thirty second print job and turns it into a fifteen minute ordeal. Hp has a lot of great products and I still like their printers, JUST NOT THIS ONE.

Works as needed. Noisy when printing but not a deal breaker.

I am falling in love with the printer. I have that it has double siding, which is great for me when I am printing a booklet type of pdf, and I like that it is like an office in your home. Then only reason I am taking away the star is because the coloring is not coming out like its suppose to be. If there is yellow in the picture or text, it comes out completely different. Now I have to find out how to correct this because I start printing more stuff!! I want the item to come out like its suppose to

Easy to set up. Works great. Great value. Would recommend

Really like the wireless feature. I have been able to print from both my computer and my phone from different rooms and from outside in the yard.

Great price and great features, easy to set up and use

I like the printer, works well. Does all I need for a home printer, I think it is worth the money.

Best printer I’ve had! Lasted 4years and I never had any problems

I absolutely love this printer along with instant ink.

good quality print in colors as well as in black. a

Easy to set up and link phone for printing. Good quality photo prints. Only area that seems weak is the hinges for the cover.

Easy to follow instructions. Very easy to set up and get online. I was printing in less then 15 minutes.

Great printer, got it when it was on sale. Works great with my MacBook! Very professional printer!

I bought this printer about a month ago and it worked fine for a while. The print speed and doc feeder are a bit slow and the UI isn't great, but once it's up and running it's convenient to wirelessly print things. Before this week I would've given it 3 stars for being functional and convenient to use. Then it stopped working. Turning it on I'd get various different things on the screen but it would be unresponsive to anything. The printer was basically a brick with a light on it. I got onto HP support site to chat with a support rep, and the first one took 30 minutes just to get basic info, but because he was clueless on how to fix it, decided to transfer me to a different rep. 15 minutes with that rep to find out she didn't support printers and transferred me again. That rep took 1 hour to tell me to try and change my printer driver. When that didn't work they finally agreed to send me a warranty replacement. 2 hours in total with service reps that didn't know a thing. I gave up on HP laptops years ago due to crap quality control, but their printers worked okay for me in the past. But unless the new unit works flawlessly for years I'm done buying anything from HP.

Just bought this printer. I was a little disappointed even before I made the purchase. Purchased it anyway and here is why I was disappointed: The following sentence comes direct from the list of specifications: "Built-in memory card slots and USB 2.0 let you simply plug in your memory card, USB drive, camera or other device and print." There is no memory card slots. Everything else looks good. But the slots would be a big help.

Good feature set. Liked that it had ethernet port and the duplex printing. But it finally failed and it was not clear why but HP doesn't support you when its out of warranty.