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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great all-in-one printer. Exactly what we need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an all-in-one printer that we can operate from anywhere in the house using PC, iPads or iPhone. We wanted it to be easy to set up and operate and efficient on printing and ink usage, while being small enough to fit where we wanted to se it up. We found exactly what we needed in this printer and it was also a great value. we have been using it now for a couple of weeks and we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Speedy, sharp printer with easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two things to consider when buying a printer: image resolution and printing speed, measured as pages per minute. These are also the factors that determine how muich you'll pay. I looked at every printer available through Best Buy and decided the Officejet Pro 6978 had the best blend of resolution and speed for the money. I also snagged it at half price. Setup is a breeze. I had this out of the box, connected wirelesly to the network in my home office and printing in under 15 minutes. The all-in-one solution of printing, scanning and faxing is handy, but what I really like is the USB port on the front to print documents quickly off a thumb drive. As a final thought on selecting the printer that's right for you, also check the price of the printing cartridges the machine uses. Printer manufacturers are actually in the business of selling ink -- that's where they make their money over the life of your printer. So be sure the printer you buy uses cartridges that don't have ridiculous price tags. Very happy with this HP Officejet Pro 6978.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer Manufacturer - same issues over time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a similar HP printer with this one - although both of our prior two HP's have failed due to the "black ink printer head failing", on line ratings and a replacement ink program from HP prompted us to give HP one more try. New printer start-up was simple, everything worked as intended, and printing thus far (only a few hundred pages to date) has been flawless. Will we buy another HP? Ask me after this one fails (last two have only gone about 3-4 years ~ maybe this is normal life of today's printers but I have an older Dell that is 8+ years that refuses to die [is not wireless])!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the fact that I can fax,scan,copy and print with ease from my home office. This is not my first 4 in 1 but is by far my favorite. Set up was easy as well as the ease of use. The print quality is superior and the fact that it can be detected when the ink is low and it is delivered to my front door is a bonus. The home delivery of ink saves me time and money. It's a win-win situation!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Highly Recommended!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the ink that came with the printer finished, I replaced it with new cartridges and have done multiple print jobs and the ink is still holding strong a few months later. My old printer didnt even last me half as long. I love the document feeder. It comes in really handy when I have a really long page that needs front and back to be copied. I also enjoy wireless printing from my phone or the destop app. This printer is packed with useful features & they are fun to explore. I haven't tried the fax feature yet. My only con is when the printer randomly starts making a random sound on its own as if its starting a new print job. It only lasts a few seconds and goes away though. If you need an all in one printer for your small hone office, you can't go wrong here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    It's nice for an inexpensive All In One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive printer with all the bells and whistles and this one fit my needs perfectly. It prints, scans, copies, FAX and it is wireless if you want it to be. It prints very fast and since I am in my 70's is very simple to use. It also has so many other features that I have not quite gotten to. I really like my new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 4 out of 5 stars

    Does The Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, came with all of the accessories needed to connect to computer and the printed output looks good for an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for home use. Several good function. Easy to use. A little loud when starting the printing process. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 5 out of 5 stars

    Great wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new wireless printer that had capabilities for scanning, copying, and faxing. We got that and more in this particular printer from HP. our previous one was also an HP and served us well until we felt the need to upgrade. It also has an option to have ink sent to us based on our usage. It was simple to set up. Price was very reasonable, too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Size

    Rated 5 out of 5 stars

    Powerful Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this printer to replace our old HP Office Jet Pro 8600. The 6978 is smaller, and lower priced, but still has just about all of the features we were used to. it's very user friendly, compact and reliable. Color/photo prints come out looking great. I compared a lot of models, but am glad we decided on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    what a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my family upgraded from the hp officejet 8510. that one was old and had a lot of problems, but this one is so easy to use. my sister printed a school paper off her phone the other day, and my mom printed some pictures from her computer. the setup was easy, and with instant ink we shouldnt ever run out. i think its a great printer bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. Fairly compact so it fits in the space I have for it. Easy to use & prints quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HP 9678 All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything - fax, copy, scan & print. And all wireless. Technology is so great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, just one complaint.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer great quality print. Easy ink replacement. Hold a lot of paper. Doc feeder is great for scanning several documents. Can't us doc feeder for copies. The one problem I have with it is It might decide to do maintenance before a print job or in the middle Of one. Don't see any way of setting to do maintenance after hours. Sign up for HP ink you will be happy you did. I have never run out of ink. I print about 500 pages per month. I also signed up for the HP paper also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to find replacement for my tired, old "All in one" that finally gave out. Looked at numerous units by multiple manufactures but kept coming back to this one due to the price & features.It was the easiest set-up I have ever experienced & it's wireless (except for the power supply) You can even send photos or files to it from your cell phone. WOW ! It is so much fastest than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Awesome printer for home use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can fit up to 500 sheets in the tray, cheaper ink than my older HP Printer, and prints faster per sheet than my old one. Improvement all around and a smaller body as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Size

    Rated 5 out of 5 stars

    Excellent quality copies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, quality copies, reasonable price, compact, easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect. We don’t print often but when we do it is great. It is small but gets the job done. It is Wi-Fi and easy to use. I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet Pro 6978 works well with my laptop and iPhone from all locations in my home. Double sided, color or b/w--very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at quite a few different printers. I have been a loyal Canon purchaser for a long time and was set on buying another one. After looking at the HP reviews on this printer, I was decided to give this HP a try. Printer works great, a little slower then my Canon was but print quality is great. Combined with the Instant Ink program, it was an easy decision to buy this printer.

    I would recommend this to a friend