Customer Ratings & Reviews

Just replaced a similar HP printer with this one - although both of our prior two HP's have failed due to the "black ink printer head failing", on line ratings and a replacement ink program from HP prompted us to give HP one more try. New printer start-up was simple, everything worked as intended, and printing thus far (only a few hundred pages to date) has been flawless. Will we buy another HP? Ask me after this one fails (last two have only gone about 3-4 years ~ maybe this is normal life of today's printers but I have an older Dell that is 8+ years that refuses to die [is not wireless])!

I absolutely love the fact that I can fax,scan,copy and print with ease from my home office. This is not my first 4 in 1 but is by far my favorite. Set up was easy as well as the ease of use. The print quality is superior and the fact that it can be detected when the ink is low and it is delivered to my front door is a bonus. The home delivery of ink saves me time and money. It's a win-win situation!

Best printer Ever! - For a while! Love this printer! Nice size, looks good. Great features like good scans, fax ready and print from anywhere! Love the convenient usb port right on front - Great for easy thumb drive use! Nice easy to navigate colored touch screen! Instant Ink has been a real $ saver! Problem - After 4 years of use, My printer stopped printing any blue ink! I thought it was a fluke and I love this printer, so I bought another one just like it! We didn't even use this one 2 years and the same thing happened with the blue ink! Wierd, just the blue! This model is no longer available, and probably had bad printhead or something anyway, so I'm trying 8034e and hope I like it. Wish it had USB for thumb drive. Hoping I like it as much as I liked the 6978!

It was easy to set up, came with all of the accessories needed to connect to computer and the printed output looks good for an excellent price.

I was looking for an inexpensive printer with all the bells and whistles and this one fit my needs perfectly. It prints, scans, copies, FAX and it is wireless if you want it to be. It prints very fast and since I am in my 70's is very simple to use. It also has so many other features that I have not quite gotten to. I really like my new printer.

Now this bad boy is the one, for any office use. I dont have problem connecting to this device. One click is all you need. Download hp smart and you can scan doc onto your computer with printing it on paper. It prints front and back. It has a lot of features i ha ent been able to use yet.

We needed a new wireless printer that had capabilities for scanning, copying, and faxing. We got that and more in this particular printer from HP. our previous one was also an HP and served us well until we felt the need to upgrade. It also has an option to have ink sent to us based on our usage. It was simple to set up. Price was very reasonable, too.

Excellent printer for home use. Several good function. Easy to use. A little loud when starting the printing process. Easy to set up.

After the ink that came with the printer finished, I replaced it with new cartridges and have done multiple print jobs and the ink is still holding strong a few months later. My old printer didnt even last me half as long. I love the document feeder. It comes in really handy when I have a really long page that needs front and back to be copied. I also enjoy wireless printing from my phone or the destop app. This printer is packed with useful features & they are fun to explore. I haven't tried the fax feature yet. My only con is when the printer randomly starts making a random sound on its own as if its starting a new print job. It only lasts a few seconds and goes away though. If you need an all in one printer for your small hone office, you can't go wrong here.

We got this printer to replace our old HP Office Jet Pro 8600. The 6978 is smaller, and lower priced, but still has just about all of the features we were used to. it's very user friendly, compact and reliable. Color/photo prints come out looking great. I compared a lot of models, but am glad we decided on this one.

my family upgraded from the hp officejet 8510. that one was old and had a lot of problems, but this one is so easy to use. my sister printed a school paper off her phone the other day, and my mom printed some pictures from her computer. the setup was easy, and with instant ink we shouldnt ever run out. i think its a great printer bundle.

Very happy with this printer. Fairly compact so it fits in the space I have for it. Easy to use & prints quickly.

This printer does everything - fax, copy, scan & print. And all wireless. Technology is so great!

Went to find replacement for my tired, old "All in one" that finally gave out. Looked at numerous units by multiple manufactures but kept coming back to this one due to the price & features.It was the easiest set-up I have ever experienced & it's wireless (except for the power supply) You can even send photos or files to it from your cell phone. WOW ! It is so much fastest than my old one.

Fast, efficient, quality copies, reasonable price, compact, easy to work with.

I looked at quite a few different printers. I have been a loyal Canon purchaser for a long time and was set on buying another one. After looking at the HP reviews on this printer, I was decided to give this HP a try. Printer works great, a little slower then my Canon was but print quality is great. Combined with the Instant Ink program, it was an easy decision to buy this printer.

This is the best printer that I have ever owned. It is super fast. Its wireless works amazing. It synced with my computers and devices super easily. The color and double-sided printing is superb. And the price is incredible.

Good printer great quality print. Easy ink replacement. Hold a lot of paper. Doc feeder is great for scanning several documents. Can't us doc feeder for copies. The one problem I have with it is It might decide to do maintenance before a print job or in the middle Of one. Don't see any way of setting to do maintenance after hours. Sign up for HP ink you will be happy you did. I have never run out of ink. I print about 500 pages per month. I also signed up for the HP paper also.

Awesome printer. fast and easy to use. can print from anywhere

I haven't had the printer in use for very long but so far, so good. It was pretty easy to set up and I'm not techie at all! I had a bit of a problem with the fax but I figured it out. I previously did not have a Bluetooth printer, so it's really convenient to have this feature. Print quality is good. It's not fast but I didn't need it to be.