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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer seems to work very well tried it on a few different types of printing and also scanning and also printing pictures it seems to work on very fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    A home run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was so easy to set up, to align with my computers/phone/tablet, and works flawlessly. A great advantage to print from anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer that is easy to set up and configure with your computer. The printing is excellent and quick. So far, I am quite impressed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great color and fast printing and copier! Easy and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something affordable that could scan multiple pages, print, and provide color copies. This printer was the perfect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. It prints great. It was easy to set up the wireless printing and connect my phone to it. Also the HP ink program is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    GREAT LITTLE PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed. It's compact, efficient and easy to use. It's a great dependable branc - HP! It works well and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Nightmare to set-up but decent product overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I am starting to enjoy the printer now the initial set-up was a less than ideal situation. Right out of the box it wouldn't align the scanner after printing out a test page...it would not recognize it. Secondly, I could not get my phone to sync up to the printer...I have a Galaxy S21. I spent too many hours downloading drivers and trying different connections, but it seems that the 6978 isn't on the list of printers that can be controlled by a smart phone. However, I did download the HP Print Service Plugin which does work with my phone...albeit in limited capacity compared to what the HP Smart app can do. I was finally able to get the scanner to work but never with HP's 'alignment' technique. Everything appears to work like it should now, but it should have never taken that long to set-up. I reached out to HP for help, but they had no phone lines available, and the virtual chat option was a joke, so I resorted to Facebook Messenger which wasn't much better since it took them nearly 2 hours to respond. The product is nice and works well once it is in operation hence the 3-star rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Copy that

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does not have a copy function. Didnt realize that when i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Good all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP printer was on it's last legs and after some research I decided on this all in one. Very responsive, good quality, and a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Three in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very clear and colors pictures. Eaay to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print speed and quality is excellent. Performs well. A little on the noisy side but not a big negative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup was the key for me. It prints well also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup took minutes and that was amazing. The printer works well and there is an app you can use to print scan or copy. Very easy to use and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace my old one and I love it. Super easy to installed, print super fast and the quality of paint is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Pro printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, easy hook up, easy apt installed to do wireless printing. Over all worth the purchase very happy with this! Yes I would tell a friend to buy it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too large a footprint, not too heavy. Does everything I need it to. Was not the easiest to set up... Instructions for WIFI,etc, were not the best, and the on line help was terrible. I did it manually and it was very easy...I recommend that. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product easy to setup and use. Quality of printing is great. Color balance is good and replacing ink is easy. Would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical that the printer would be easy to install and operate. It was so easy that I felt like a computer wiz....plus, the print quality is fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to use, is fast and has excellent quality. I haven’t used all the features yet, but I am looking forward to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer for home office use!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am REALLY enjoying the functionality of this printer. The images are crisp, clear. The ease of use is one of the best I have seen.

    I would recommend this to a friend
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