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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 10,498 reviews
  • Rated 5 out of 5 stars

    Fast, easy setup and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer set up and connected thru my WiFi quickly and just as easy to our smart phones. I signed up for the auto ink ordering and got my first order right away. Highly recommended. Best buy had the best price of any site I looked at.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Really like wireless capabilities Only concern is unit rather loud when it's printing but not a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper jam

    Rated 5 out of 5 stars

    Great multifunction printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and detail are great! I also print envelopes and with the thick paper setting, they fed through just fine, I didn't have a single paper jam!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints 2-sided documents. Copies & scans 2-sided originals. Prints on envelopes and labels. It can be set to 'quiet' mode, which is nice! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer that has many different purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents own one of these printers, no problems ever qualify printing.can send a fax,make copies,and best of all, a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable and Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OfficeJet Pro works great in my home office. It's easy to use and very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer for home use and was very easy to setup. The print quality is excellent and all functions are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Price Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product functions as designed, crisp clean color, great black and white. Quick to print, easy to fax, connects to the computer & wifi easily

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A printer that is very reliable with fast printing and effective wireless printing. I will recommend this printer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price, but it does updates at weird times, sometimes at night and makes a bunch of noise during the update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Awesome All In One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer, easy to use and set-up, and great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable multi-function printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money, this one is hard to beat. Great value. Good print quality and speed for the average user. Much more reliable than older models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice quality, easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have printed a variety of things and the all look crisp and clear. Also pretty easy to set up. Happy with the purchase and would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 6978 from the 6600 and was very pleased. The setup was very easy and the speed and quality have been very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Directions were extremely helpful. Printing was great quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Nice Small Office Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a home office, this works perfect. I can print to wirelessly from any where. Print quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer excellence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one function is great and simple to use. Size is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer and good quality prints. ink is normal price. printer makes lot of noise when powering on tho. like 3 minutes of just machine sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Prints pictures great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good Product with wireless printing options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this printer. Easy to install and great quality for price.

    I would recommend this to a friend