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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A printer that is very reliable with fast printing and effective wireless printing. I will recommend this printer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Satisfied owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Fairly speedy printing. Holds plenty of paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price, but it does updates at weird times, sometimes at night and makes a bunch of noise during the update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 6978 from the 6600 and was very pleased. The setup was very easy and the speed and quality have been very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer and good quality prints. ink is normal price. printer makes lot of noise when powering on tho. like 3 minutes of just machine sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Price is right, easy to install, and prints really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one I purchased because there was an error with it thinking the printer was open. Once I got the nondefective printer it’s been working great. Easy to set up and easy to use. Ink doesn’t run out quickly but I also don’t print very often. Specifically ordered this one for its doubled-sided capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good Product with wireless printing options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this printer. Easy to install and great quality for price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    HP 6978

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer in October and it continuously will spit out the paper not printed. I have been turning it off and back on and sometimes this will fix it and other times not. It prints great but just having problems with not printing all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and prints great and fast, perfect for small office use. With the refill ink program I dont have to worry about running out of ink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Copy that

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does not have a copy function. Didnt realize that when i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these on sale. Easy setup and no more wires! Great to be able to print from phone, tablet or laptoo without having to plug in

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an old Epson that I had. It just failed to print so I had to replace it. This printer has been a good one so far. It’s menus are fairly user friendly and paper tray holds a good amount of paper. However the paper tray does not have a good “stop” to hold the sheets in place. Also it prints very well but as most ink jet printers it likes the ink. The price of replacement cartridges is not cheap. Don’t know why they are so expensive. The wireless printing is also good to print from other devices in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. Beautiful color speed and easy to install..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and connect with my computer. Does a great job printing in color or black/white. Very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good printer for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was great for the price. Not too difficult to set up. Really happy I purchased the instant ink program that wentvwith it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Solid printer for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi works great - works quick. Suggest getting the HP instant ink so the color cartridges get sent without running out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable and Easy to Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OfficeJet Pro works great in my home office. It's easy to use and very dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer. Printer/Ink price point good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had best online price which in store matched. Had a Cannon Pixma and after 8 months of use printer head issues which company would not support and wanted more $$ to fix than purchasing new. Decided on HP this time and so far works wonderfully. Easy to install and menu self use friendly. Watch out for the output which comes out the shoot fast so keep the end tray pulled out to catch paper!!!! Fast but bit noisier than Cannon, however, quality is much better overall. Purchased the extended warranty with BB and hope I won't have to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Works much better than my previous Brothers printe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup! Wireless works great every time. Too early to tell about printer ink cartridges as far as quality and longevity

    I would recommend this to a friend