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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Easy setup. Prints high quality double sided prints. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good, but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer and good quality prints. ink is normal price. printer makes lot of noise when powering on tho. like 3 minutes of just machine sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time buyer of HP products. I had an Officejet 6500 series printer that no longer grabbed the paper so bought this upgrade. Similar functions as before but what sold me was that fact that I no longer have to reload to print double sided documents; it automatically does it. Though a small function, a hugh plus for me. Also you can add shortcuts to the main menu so you don't have to scroll through settings for functions you frequently use. Nice upgrade if you are looking for a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good printer for home office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was great for the price. Not too difficult to set up. Really happy I purchased the instant ink program that wentvwith it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Works much better than my previous Brothers printe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup! Wireless works great every time. Too early to tell about printer ink cartridges as far as quality and longevity

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an old Epson that I had. It just failed to print so I had to replace it. This printer has been a good one so far. It’s menus are fairly user friendly and paper tray holds a good amount of paper. However the paper tray does not have a good “stop” to hold the sheets in place. Also it prints very well but as most ink jet printers it likes the ink. The price of replacement cartridges is not cheap. Don’t know why they are so expensive. The wireless printing is also good to print from other devices in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these on sale. Easy setup and no more wires! Great to be able to print from phone, tablet or laptoo without having to plug in

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Small with a powerful punch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printer is great. Lightweight and doesn't take up much space. It works great and the print and other features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Great home printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and has been super easy for the whole family to use. We love the print from phone via wifi feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and start printing. Print quality is good for the price. Good printer for an average home office set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all in one air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use and great to use with iPhone iPad and computer. Great quality print and reasonable prices for ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the best luck with printers of late. This is the 3rd new one in less than a year. I was not happy with the quality of an older HP I had been using for some time so I tried an Epson that was OK for a couple of months and then the printer began to not print a readable line like every 7 or 8 lines. Best Buy replaced it but the new one was good for a couple of months and then it did the same thing. I went back to this HP and it seems to be working fine with great quality printing so far. (On my second month)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and prints great and fast, perfect for small office use. With the refill ink program I dont have to worry about running out of ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer as my hp photosmart c series gave out on me and searched for a replacement. I did some research and needed one that has AirPrint capabilities and it has one. The print quality was awesome and no glitches so far. Had a bit of a challenge setting up but it wasn’t hard maybe medium difficulty and nothing a good YouTubing and googling cant take care of. All in all awesome printer and got them in a very great price! They price matched a competitor and would rather get it from bestbuy and nowhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and connect with my computer. Does a great job printing in color or black/white. Very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast set up. Prints fast and clear. Love that a phone or Tablet can be also be connected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-OfficeJet Pro 6978 Wireless All-In-One was easy to set up and does a good job printing, faxing, scanning, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great home printer. Printer/Ink price point good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had best online price which in store matched. Had a Cannon Pixma and after 8 months of use printer head issues which company would not support and wanted more $$ to fix than purchasing new. Decided on HP this time and so far works wonderfully. Easy to install and menu self use friendly. Watch out for the output which comes out the shoot fast so keep the end tray pulled out to catch paper!!!! Fast but bit noisier than Cannon, however, quality is much better overall. Purchased the extended warranty with BB and hope I won't have to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one for the price. Very easy to set up and works well. A little loud when printing but not too bad for a home office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Improved Printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We exhausted our previous printer in our home office. This new one offered us more features and prints very nicely. It's easy to use as well.

    I would recommend this to a friend
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