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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 10,498 reviews
  • Rated 5 out of 5 stars

    An Excellent Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value for the money. I use it for personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and easy to install. Was able to pull and install wirelessly on every device including smart phones without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is a nice printer. I had a Brother printer, but the setup and connectivity was really antiquated. The HP is a nice upgrade. Very easy to operate. This is a good printer for general printing needs. I would not consider this a photo printer, but definitely a very good home-use printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up. It’s a multifunctional printer, including fax capability. Would recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The HP Instant Ink program is also a benefit for me. Just very pleased with the product all around!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to setup and operate. Quality of printing, copies and scans are great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Easy to use and multifunctional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints quickly, has a convenient size, and print quality is very good. Only downside is that it scans one-sided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ths printer, did its job. Installation was easy and able o send from ipad to print. Daughter loves that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect to wifi. Print cartridges were included which made it a fast and easy setup. Print quality was good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is everything it claims to be and more. Easy to set up. Easy to connect....even to my phone and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    A great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP continue to offer great products the OfficeJet Pro is nice and quiet. The setup was easy. The speed is good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have liked everything about the HP6978 Office Jet Pro printer thus far...it's fast, easy to operate, and prints things very clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All good except cartridge access

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Autofeed multiple docs, scan from glass, print quality, etc. are all good. My only complaint is access to the print cartridges. Most printers have a door on the front with cartridges you push straight in. Ink access aside, I really like the addition of the extendable print tray. It was not available on previous models and you either had to let it all fall on the floor as it printed or stand there and take each paper as the print came out of the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade printer. Easy setup with MAC or HP. Just a little noisy when printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased another hp office jet and realized once I got it home that it was too big. I exchanged it for this model which is a much better fit for my need and location. The Best Buy staff made it happen with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Inexpensive Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Office Jet 6978 is inexpensive, easy to install and provides excellent print, copy, scan and fax capabilities for the casual home user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer, but does come up with a few errors sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for all.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer - very easy to use. I make copies on it and email too. The print quality ids excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy set up!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up, good quality printing! Ink is expensive but other than that good for home office use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is the sleep feature. The print quality is good, setup was easy.

    I would recommend this to a friend