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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer! Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it was very easy to setup including the wifi. Color and black and white prints are sharp. Excellent product from HP

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Fast printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast. Reasonable price for an all in one. Communicates easily to multiple computers thru email if don't have blue tooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does the job. I just use it for basic printing. Only flaw i would say is that there’s too many ink cartridges that need to be replaced. Next time i would like a printer that comes with just 2 cartridges!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid four of five. Everything worked well after hookup. Quickly self-calibrated. Connected easily to wifi network and no trouble printing from all the various workstations and devices. Print quality and speed is passable. Scanning from scanner bed is very good but points off for the document feeder scanner which hasn't worked well (documents are askew and streaky). Also points off for the simplistic OCR interface and for the intrusive driver packages. Got the printer on sale Black Friday, which makes it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant beat the quality. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality printer that works fast! I have been very impressed with the quality of print outs and ease of setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms loves her printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a new printer since her old one stopped working. So I brought her this printer and she loves what this printer has to offer with multiple features such as faxing, scanning, copying, and printing, plus the printer is Wifi ready which means no need to have the printer connected to a desktop or laptop. Oh and btw you can also print from your mobile and tablet as well. She couldn’t be anymore happier with her new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and it's a nice printer for home use. Happy with purchase. I love the wireless printing from my computer and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good but unreliable internet connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. It fits nicely into the space allotted in my room. It feeds sheets and has a Lorge paper tray that is easy to refill on my past one. The quality of the print a satisfactory. However, it continually loses contact with the Wi-Fi connection for things such as air print. I have to constantly re-program the computer to re-connect with the air print. This happened with previous HP printers too and I wish they would do something about it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Great printer quality and the scanner function is top notch. Top feeder works great and never have issues with it pulling too many pages at once. Scanning program is great and easy to use. Definitely get the geek squad plan for this. This was my second one. First one had issues and BB did a great job replacing this one without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Meets all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to setup and operate. It meets all of my needs and the needs of my two girls who are students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent printer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was extremely easy to set up and configure. It is an excellent printer for the price. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    budget printer all-in-one print-scan-copy-fax-web-wireless connectivity. Easy to set up and compatible with PC

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, it works great, I'm about to print from my phone anywhere in my house. Use less ink then my other printers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. You can print from IPhone using HP Smart app or IOS option. Prints a lot quicker then old 4660.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The printer is great for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, it can scan, send a fax, wi fi compabilty with your phone, you can accomplish a variety of task with this printer ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use. Love the scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. I’ve been using the scanner a lot and it’s great. Love everything about this 4 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer...very easy to setup and quality prints. Very satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a good brand of printer that I've used. Works good and the setup was fairly easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the features of this printer, but so far it's been easy to set-up and use. The print quality for text and images has been clear and vibrant. My only complaint so far is that I scanned a graduation announcement (Wi-Fi directly to the PC) and the quality was rather lame. However, I have yet to read further in the manual (or talk to a store rep) to see if there is a feature for selecting scan quality. If there isn't, I will likely return this printer since I need a decent scanner.

    I would recommend this to a friend