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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 10,498 reviews
  • Rated 4 out of 5 stars

    The printer is great for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, it can scan, send a fax, wi fi compabilty with your phone, you can accomplish a variety of task with this printer ,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Meets all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to setup and operate. It meets all of my needs and the needs of my two girls who are students.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good but unreliable internet connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. It fits nicely into the space allotted in my room. It feeds sheets and has a Lorge paper tray that is easy to refill on my past one. The quality of the print a satisfactory. However, it continually loses contact with the Wi-Fi connection for things such as air print. I have to constantly re-program the computer to re-connect with the air print. This happened with previous HP printers too and I wish they would do something about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms loves her printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a new printer since her old one stopped working. So I brought her this printer and she loves what this printer has to offer with multiple features such as faxing, scanning, copying, and printing, plus the printer is Wifi ready which means no need to have the printer connected to a desktop or laptop. Oh and btw you can also print from your mobile and tablet as well. She couldn’t be anymore happier with her new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    100% Happy with this Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even "for the price" is this a good printer. This is just a flat out great printer! Wireless setup is tricky but once you get it it's great. You can always just email the file to the printer and it prints the attachment. It has many ink settings so printing on different sizes and types of paper is possible. I love that the color cartridges are by individual color so you don't have to replace the entire thing when just 1 color runs out. Can't find any down sides to this printer. Absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    budget printer all-in-one print-scan-copy-fax-web-wireless connectivity. Easy to set up and compatible with PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. You can print from IPhone using HP Smart app or IOS option. Prints a lot quicker then old 4660.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Very easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked it, loaded ink, ran through setup and printed with network connection and iphone. Worked first time with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to the features of this printer, but so far it's been easy to set-up and use. The print quality for text and images has been clear and vibrant. My only complaint so far is that I scanned a graduation announcement (Wi-Fi directly to the PC) and the quality was rather lame. However, I have yet to read further in the manual (or talk to a store rep) to see if there is a feature for selecting scan quality. If there isn't, I will likely return this printer since I need a decent scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value for the money. I use it for personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good performance and print quality and speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start it was less expensive at Best Buy than anywhere else. It's very easy to use with the touchscreen and wireless option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and easy usage. Printing is fast and clean. I haven't used the fax feature so I can't comment on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It is fast, efficient, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a good brand of printer that I've used. Works good and the setup was fairly easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use. Love the scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. I’ve been using the scanner a lot and it’s great. Love everything about this 4 in 1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and prints really well. You are able to plug in a thumbdrive. App works well with the computer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! We've used this printer for our wedding invitations, and it works really well. It is pretty versatile. For example, my only criticism was that it doesn't have envelope sizes A7 or A7.5 built in, but I was able to improvise by selecting plain, thick 5x7 paper, and they were perfect. After printing 70 wedding invitations, rehearsal invites, and envelopes, there is no sign of ink shortage. It also scans very well. I haven't experimented with much color printing yet--sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer, but does come up with a few errors sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    BEST PRINTER FOR HOME USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RESEARCHED ALL BRANDS OF PRINTERS AND THIS ONE ROSE TO THE TOP. VERY EASY TO SET UP. PRINTING FROM MY IPAD IS A SNAP.

    I would recommend this to a friend