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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer for my work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet, set up and installation was easy, the quality of printing is very good and the speed of printing is A+.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale because of the price but it has turned out to be a great printer. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Replacement wireless printer is perfect.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to buy a new wireless printer when our old one ran out of ink. This all-in-one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Det

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up Fast printing Ink is Rx’s pensive low

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the printer to replace an older printer that didn’t have a paper feed. I have started scanning paperwork that needs saved to my laptop to cut down storing all the paper. I am pleased with this printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done, period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a HP3632. I don't have any complaints about the 3632, just wanted a little better device with more features and capabilities. This HP6978 is great and fast! I use the duplex printing a lot to save paper. I like the touchscreen, setup was fairly simple and relatively quick....there are lots of settings that are "tweakable" which helped me customize the device to my specific needs. I would not recommend this for photos, but for home office applications, this device is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It was easy to set up and prints nice quality pages!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    difficult to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the print is good. Had to have Geek Squad to connect because HP wanted close to $150 to finish connecting. My complaint with all HP printers that I have owned is how long it takes for printing to begin and how long the maintenance checks take especially if I am trying to finish printing to take to Court or to send to another attorney, I would not encourage purchase of HP printers but for the price this one is sufficient for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an Epson, very happy with the printer so far. Much better quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review because I actually had to return another HP printer shortly after purchasing and this is the replacement for that one. So far so good, set up was extremely easy and the printer seems to be functioning correctly not like the other one I just returned. The only reason that I haven’t given it five stars is because I’m waiting to see if I’m gonna have any issues with this one, other than that seems like everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the ease of use and quality of this printer. It does a great job for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, great printer, quick & easy setup. Love that it’s wireless and can print from phone & iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this printer fairly easy to set up and to have it wirelessly print from all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print, Copy, Scan, Fax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printer Office Jet Pro 6978 prints, copy, fax, scan. You can also download the HP Smart App for your smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Real good all in one printer for moderate workload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up wireless or with regular printer cable that is not supplied with unit. I used cable from previous printer and computer recognized it right away. Printer has good speed copying and printing both black and white as well as color. It also is fairly quick scanning documents. Printer functions can be engaged on the printer's touch screen although it is quite small and you have to use it slowly to ensure you press the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Working well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have printed numerous things, both color & black/white and all have come out crystal clear...easy set up out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to purchase ink for another printer brand and as I was walking out I noticed this printer was one sale for about the same price as the ink for my other one. I quickly read some reviews and decided to grab it, especially with the HP Instant Ink. So far the printing is amazing and fast, draft mode looks like normal did on my previous printer and the instant ink already shipped me a second set of cartridges. I would highly recommend, especially if you can get it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the Pro 6978 wireless printer. Easy to set up connect to phone, iPad. Fast printing. Very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews about this printer being noisy and was concerned. I had an HP8600 printer that failed after 4 years and needed a replacement. I was satisfied with the performance of the old one so I wanted to stay with HP but I didn't need as much of a printer anymore. This one met all of my needs and was a good price. I decided to go with it and to my surprise it was much quieter than my previous and performs well. Very happy with this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase of this printer. We love it works great! Easy to use and reliable to print from iPhones, iPads, or iPods

    I would recommend this to a friend