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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 10,498 reviews
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for $85. It works great and is very easy to setup on the wireless. Prints very fast and the quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Replacement wireless printer is perfect.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to buy a new wireless printer when our old one ran out of ink. This all-in-one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale because of the price but it has turned out to be a great printer. Easy to set up too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my daughter and she loves it. Great print quality and wireless feature also a plus. Recommended buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up and use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer delivered what was promised. Easy wi-fi set up. Easy integration into windows 11. From opening the box to printing a document didn't take more that 10 or 15 minutes. I'm using as a home printer so I can't comment on heavy duty use, but for what I need it to do, Its a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Does it all well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but packed with everything you need. Easy to set up and use. Hp instant ink is the best thing ever. Huge savings in ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer for my work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet, set up and installation was easy, the quality of printing is very good and the speed of printing is A+.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Great for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer primarily for school work and my Wife's Non Profit. It prints fast and is flexible with the wireless option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    difficult to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the print is good. Had to have Geek Squad to connect because HP wanted close to $150 to finish connecting. My complaint with all HP printers that I have owned is how long it takes for printing to begin and how long the maintenance checks take especially if I am trying to finish printing to take to Court or to send to another attorney, I would not encourage purchase of HP printers but for the price this one is sufficient for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the printer to replace an older printer that didn’t have a paper feed. I have started scanning paperwork that needs saved to my laptop to cut down storing all the paper. I am pleased with this printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    A great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It was easy to connect to my network and having the print cartridges sent via mail saves time and money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this printer fairly easy to set up and to have it wirelessly print from all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an Epson, very happy with the printer so far. Much better quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review because I actually had to return another HP printer shortly after purchasing and this is the replacement for that one. So far so good, set up was extremely easy and the printer seems to be functioning correctly not like the other one I just returned. The only reason that I haven’t given it five stars is because I’m waiting to see if I’m gonna have any issues with this one, other than that seems like everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the ease of use and quality of this printer. It does a great job for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done, period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a HP3632. I don't have any complaints about the 3632, just wanted a little better device with more features and capabilities. This HP6978 is great and fast! I use the duplex printing a lot to save paper. I like the touchscreen, setup was fairly simple and relatively quick....there are lots of settings that are "tweakable" which helped me customize the device to my specific needs. I would not recommend this for photos, but for home office applications, this device is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale, great printer, quick & easy setup. Love that it’s wireless and can print from phone & iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Real good all in one printer for moderate workload

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to set up wireless or with regular printer cable that is not supplied with unit. I used cable from previous printer and computer recognized it right away. Printer has good speed copying and printing both black and white as well as color. It also is fairly quick scanning documents. Printer functions can be engaged on the printer's touch screen although it is quite small and you have to use it slowly to ensure you press the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print, Copy, Scan, Fax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printer Office Jet Pro 6978 prints, copy, fax, scan. You can also download the HP Smart App for your smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sets up easily to all wireless products. It is fast and offers many options.

    I would recommend this to a friend