Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $67.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Does a good job printing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The printing is clear and fast. The auto cartridge program is something I’m giving a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a replacement for a worn out printer. It was a perfect buy for the printing we do. The best buy rep was great, even help save money and time from having to compare to others. Easy to set up on the network, and also signed up for the instant ink which is really great, do not have to worry about going to the store to get ink, it will be shipped from HP when low, great feature!!! Would definitely recommend or buy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great features for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have purchased this same printer. The first one lasted for about 3 years before the black ink stopped feeding through - even after cleaning, couldn't get it to work again. I love the over all features and print quality of this printer. Also the price is reasonable for the features included - so I bought another. Hoping this one will last longer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to setup & use. The wireless feature is wonderful to use with your mobile devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Sharp printing, easy loading ink and paper. Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good home printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great for home use. I had issues with the black cartridge not releasing ink. I spent almost 2 hours on the phone with an HP technician. It seems my printer did not pierce the cartridge enough to allow ink to flow freely. I have to open the printer about twice a month to "pierce" the cartridge. I am on the instant ink program, hopefully the next cartridge will work correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP 6978 Officejet Pro printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. excellent quality both color and BW. I wish it had a second feeder for envelopes or single sheet papers. I like the print both sides feature. My printer fails to wake up if not used for few days, I just hit the power button once and it wakes up. That has failed to work once and I just unplugged the printer for a moment. I like the printer so much I bought a second one for college age grand daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been pleased with the printer, it prints pretty fast and the first page comes out quick too. I've only had the printer about 2 weeks, so I hope it continues. On my old HP printer, the first page always took too long to come out. On setup, I did have to take the alignment page and put on the scanner, for calibration. I hope that doesn't have to be done often. I haven't used the scanner or fax, so I can't comment on that functionality so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer, easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas gift for my sister and it was easy to set up. Good quality printer. Exactly what she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beats my Canon to pieces.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up at best buy to buy some more ink and paper for my Canon printer. I then saw this hp onsale. SO far the HP 6978 has been more than what i expected. Prints out really decent color prints...not photo...but wow. Love all the functions it has. Great for me since i am a returning college student. SCAN, copy print. And with the HP refills..more than worth the cost. ps i got it on sale too...great price...get one...you wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. It was easy to setup and connected to my wireless network without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has been great. Real easy to use since we set it up, and the setting up process was minimal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great all in one printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting until i had used it a bit before writing a review. Now that I've had it for a couple of months I feel like I can write an experienced review. Ease to set up Super easy, very little work involved. Ease to use It did take a little tinkering to figure out the ins and outs of this printer but it was pretty straightforward. I love the go creations where you can custom make cards and labels and print them for free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the printer as a replacement for an older version, which quit printing. Wanted to reuse the investment in ink cartridges I'd not yet utilized. Overall, it's a decent printer easy to set up and operate. The HP app is also a useful tool to download onto your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, touch screen & different modes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine bassically works for itself as far as the instructions. Still looking for a way to use the fax feature without a phone line connected from the wall. Otherwise, good for printing and copying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for home office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well for home office. Easy setup and prints well. Top loader for several pages is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice desktop printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, prints quickly and the quality of the prints are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all around printer. It's wireless capability is easy to use. It's fast and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. The quality of the printed items is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all my business requirements. Perfect for office use or small business.

    I would recommend this to a friend