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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 10,498 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been my first choice for printers. Dependable, durable and efficient. AFFORDABLE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    useful printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought a hp printer, and this one is very useful, chip, small and perfect for personal use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Professional Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a printer that can print wirelessly from computer and smart phone. Easy to setup and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints super fast even double sided. very easy to set up. to early to tell ink usage. but prints great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Wonderful all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I like that it is wireless. I would recommend this product to my family & friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, beautiful prints. So far I'm very pleased with this HP model. I'm a longtime HP user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to internet. Print is very sharp and clear for both color and black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great little all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great little wireless devise. Prints quickly for a home printer. Software was easy to load. Priced right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers what I want in a printer and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't count the number of desk top printers I've had in the past 10 ten years. The last one, HP 8610, stopped working after a few years and apparently the part that was defective cost more than a new one (surprise) so I went ahead and picked this one based on on-line reviews. So far, it has worked flawlessly. One feature I particulary like is the ability to scan a document and send it directly to my computer through our wireless inhouse network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Easy to set up. Print looks good. Haven't used it alot so we will see how long the printer cartridges last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice desktop printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, prints quickly and the quality of the prints are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easier to set up than I thought it would be. It prints clearly and quickly. I really like this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use Easy setup for the WiFi everything connected and printing from any device

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 3 out of 5 stars

    Goes offline quite a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the size and speed of this printer. However, it goes offline quite a bit, including during print jobs and ends up printing multiple copies of the same docs when it comes back online. I have to run the diagnostics more than I would like. I wouldn’t recommend this for someone who prints a lot of materials, as I only print a handful of items a week.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. The quality of the printed items is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and the automatic ink resupply. Great ease of set up. Great printing and easy wireless printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was VERY easy to install and the prints are clean and clear. The speed is fast enough as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been searching for an all-in-one to replace an older HP unit that had wifi connectivity problems. The old unit would have to be power cycled every time I wanted to print from my laptop or ipad. The 6978 is a fantastic machine. It has great print quality for documents and photos. The wifi connection works as it should. I have not had to restart the printer in the month I have had it. I like the printer so much, I bought two more as Christmas presents for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Unicorn Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 Star printer. I’ve bought many printers, and many different brands, and every now and then HP will release a Model number that outperforms all others. This printer is one of those, don’t miss out on this one. The quality is outstanding and worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great at home printer for work and photos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy this printer and the AMAZING deal I got purchasing it. I decided to make a scrapbook of a recent trip and also needed a printer for school work. As I browsed Bestbuy I found this one on sale for a very good price. I tried comparing others but with the photo print and fax options combined with print speed and double sided printing there was nothing to compare! Very pleased with my purchase and my photo print quality.

    I would recommend this to a friend
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