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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2017 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the OfficeJet Pro 8720's exceptional print quality and ease of use, frequently praising its straightforward setup and reliable performance. While some find it larger than expected and a bit noisy, the convenience of wireless printing and scanning capabilities are also frequently highlighted. The printer's occasional paper jams are a noted drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,017 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed ---- it does everything I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Prints well but has erratic connections problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I am a long time HP fan and buyer, having purchased many HP products for many years for personal and business use. I am disappointed with this printer. There is a connection problem with this printer (google it) Hopefully, this problem will be addressed and corrected soon, and this problem will not exist forever. The printer does a great job for an inkjet printer of PRINTING, but the ERRATIC CONNECTION PROBLEM is time-consuming and basically a nuisance. The workaround of emailing projects to the printer works every time (so the printer has no problem connecting). To coerce the printer to print, the printer power must be turned off and on, this works 75% of the time.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am very sorry that the printer is not connecting up for you.

      There is a troubleshooter to help with WiFi connections here: support.hp.com/document/c05368548

      If you're a Windows user, the HP Print and Scan Doctor, which is a general troubleshooting tool, is often helpful too: support.hp.com/us-en/document/c03286146

      If these suggestions haven't helped, please don't hesitate to reach out to us: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup simple and print and scan quality good. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    fast and effecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, great color, needs a bigger tray. quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the basic features (print, scan, copy, fax) as well as 2-sided printing and a nice sized paper tray. Best feature is the wireless printing feature and the ability to print from other devices to the printer no matter where I am in the house. Very good print quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Print Quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Print Quality for all my papers and projects.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Greatr printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast to print and the quality is pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase that fulfills all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an all-in-one printer and scanner fax machine for important and busy office. This purchase was by far the best one I've made and everybody is remarkably how great this machine is working for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP OfficeJet Pro and the best one yet. I use my OfficeJet Pros everyday and rarely have any issues. So easy to scan, copy and print. I hope this lasts as long as my last one did which I wore out. Keep making great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and easy to use. improved features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The output tray has a new design which comes out on the top rather than at desk level; this improved design no longer interferes with what is going on at table top level; stacks of paper, books etc... very nice. I love the white decor; so tired of all electronics being black!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Crisp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in a home office - so far the ink seems to be holding up which was my major concern. Print is very crisp, very quick to print both single and duplex pages. Not as quiet as I had hoped but not all that noisy either - much quieter than the printer it replaced :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is top-notch. We owned this same printer in white for a few years and when we had to replace it we didn't even bother to look for a different one. Really like the black option. This printer is user friendly and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched which printer to purchase and decided on this one. We have had it for about 2 months and are very happy with it. We also signed up for the HP Ink program. We are pleased with our decision to make this purchase and to sign up for the ink program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the printer for only a few weeks but so far it does very well the job. The only concerns are: 1. will it last (the previous HP Office JetPro 67000 died after only 3 years) 2. I could not find an easy way to copy a document while changing the size of copy (copy smaller than the original)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Need easier setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the printer finally is set up, the quality is outstanding. Setup is ridiculous. Do not choose the automatic monthly pay for tonor replacement, it's ridiculously hard to manage through the set after you decide not to accept the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good Price still needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super fast printer with a lot of features, it still needs some work with apps and setting that keep resetting after you update. I'm not sure I would recommend this to a friend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good all-in one for a sometimes heavy home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of Canon inkjet printers, it was time to get something with larger ink tanks that wouldn't run out so quickly. This one fit the bill - slightly more expensive to buy, but I expect the larger capacity of the ink refills to more than make up the difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, good printing results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in the summary. Nice to be able to print on letter and legal paper. Some difficulty in setting up and connecting to my computer, but the HP Doctor was able to correct this. Have not tried printing pictures yet, so can't comment on that. Also have not used scan or fax yet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to work well, no problems setting up. But it is entirely too noisy! It's not as fast as mentioned in ads. It is lighter than my HP 8620 and HP 8600. I have yet to do any major projects, I'll wait and see.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cartridge Problem & no input cable for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item. I tried installing and using it. When trying to use it for the first time it gave the following error: "Remove and reinstall the indicated cartridge, making sure it is correctly installed. If this message continues to appear, replace the indicated cartridge." I went through the demo video and all and even when the cartridge is correctly installed, it still gave the error. Customer do not expect such problems with the new devices. Also this is wireless printer and comes without cable to connect to computer. If you need cable by any chance, you will have to buy separately.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ppandey, sorry to hear you are experiencing an issue with an ink cartridge on your HP OfficeJet Pro 8720 All-in-One Printer. Please follow the guidelines in this document to fix this issue: http://bit.ly/2qAzdAO HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi HP