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Customer Ratings & Reviews

Your price for this item is $619.99
The comparable value price is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 175 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-175 of 175 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these, one for each of my kids. They love them for gaming and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for our child for school. We are very pleased with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so far. Its fast and friendly!! Still so much to learn!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for College student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good laptop for the college student. The touchpad is sometimes sensitive to pressure around it, meaning the casing is not as sturdy as others good be. However, pretty solid laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Perfect for what I need it for. Staff was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an older HP windows 10. This one has windows 11 pretty much the same. Geeks were very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading operating system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from both a sales perspective and Geek Squad to move me from windows 10 to 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price! The UX is very good and getting up and running was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas presents

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacing my older LP. But this will be a gif

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very average in speed, battery life. While the price was definitely desirable under Black Friday sales it probably was short sided in performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I expected. Windows 11 basically all it has going for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to figure it out. It's different from what I an used to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased and left with geek squad ti get ready for pickup. still have not heard from geek squad wheter it is ready or not. it has been over a week. not happy. good somebody advise us what is going on. where is the new purchased computer??????????????????????????????????????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop and durable to use anywhere you want, i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love it! QUICK, EASY & CONVENIENT! Just what I was looking for & lightweight too!

    I would recommend this to a friend