The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
Don't buy laptops from Best Buy, EVER!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish I could rate zero stars. My brand new laptop came to me damaged. Since I did not open the package until 12 days after the return date, I was told that nothing could be done on Best Buy's end. I have purchased many items from Best Buy over the past 20 years, but I will not be a returning customer, especially after waiting on hold twice (for a total of over 45 minutes) to be told this. I'm very disappointed
No, I would not recommend this to a friend
Rated 4 out of 5 stars
disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I told salesman that I wanted a computer like the one I was replacing and expected "touch screen", so disappointed when it arrived & didn't have "touch screen". Otherwise it is works well.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
EXCELLENT AND ECONOMICAL !!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
VERY EFFICIENT AND FAST, GOOD PURCHASE, AND LOW PRICE.
I would recommend this to a friend
Customer reviews from hp.com
User rating, 4.1 out of 5 stars with 15 reviews on hp.com.