The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
2 Months
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this laptop for 2 months now. Hardly used it thus far. I was about to strart loading very important documents when out of the blue, the screen turns black! Beware Best Buy only gives you a 2 week window to return the item for a new one. Mine has to be shipped to Kentucky for repairs with a 2-4 week turnaround time!
No, I would not recommend this to a friend
Customer reviews from hp.com
User rating, 4.1 out of 5 stars with 11 reviews on hp.com.