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Customer Ratings & Reviews

Your price for this item is $714.99
The comparable value price is $799.99

Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 428 reviews
  • Rated 4 out of 5 stars

    Great day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my device wouldn't want to be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP always delivers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price. Fully satisfied with the product and BestBuy’s service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to use the product. Batter life is good as we expect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good laptop for basic use. I like the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. I would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice with budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. WIth the budget, this is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is awesome. Thanks to best buy for such a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Husband loves his new laptop. Customer service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omni laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computers I’ve owned in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great reliable computer. It seams very solidly built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little unit! I like the solid, yet light chassis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the different folding options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent lap top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent work lap top,my only complaint would be the sound,with the volume maxed out it is very low and hard to hear with any background noise

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth Keeping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the lightweight compact size and versality, but not the wider keyboard. And speaker volume was very low even on highest level. Biometric kept not recognizing me. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. Only issue is there isn't 10 key.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheating, lying, customer service of Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is not for the product but for the customer service at the Bridgewater NJ Bestbuy #0544. I was offered a $300 discount for a price match during black friday sales day. Opened a ticket for it and got the process going. After a week when I followed up at the Bridgewater Bestbuy they have no records of the ticket and refused the discount for the price match. Please do not shop at the Bridgewater Bestbuy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mehits ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh its ok..........................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A PIECE OF JUNK!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit and in 5 days I was back at the store (which is 40 miles ) from my home. After a conversation with a tech, who said they could not fix it. The tech said maybe to return it, which I did. Since it was purchased on a BEST BUY credit card I am still waiting for my refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hang Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worth the price. It hangs after opening after having few tabs opened in different browsers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Many problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard too complicated. Software windows 11 office 365 was unstable. Had to return the computer.

    No, I would not recommend this to a friend