Customer Ratings & Reviews

Great lap top. Very fast and fun to use. I really enjoy using it.

Laptop is really nice, performs really well. Only downside it too big when trying to find a case for it.

responsive well integrated laptop, sharp display resolution

Good speed and easy to use. And it was a good deal to buy.

I bought this at the Best Buy Outlet and was supposed to come with a 1 year warranty. When I logged into HP, it says that I only have 10 months of warranty. I've contacted BB and HP. BB says it's HP's problem but HP will not contact me back. Like the computer, dislike being screwed out of the 1 year warranty.

It was love at first sight. Absolutely everything I needed in one!

Fast, easy to use, like numeric keypad. Graphics very clear. The keys on the keyboard could have been raised up a little higher. I would definitely recommend this laptop.

Great look, beautiful screen and very easy to use.

I really like this laptop. It boots up quickly and the web pages load quickly as well. It also has a long battery life. It meets my needs.

Large screen and easy to use. Just wash I needed at my age.

Easy to use. Does a lot! Still learning but paired with our printer easily. What I dont know I can learn from tuterials. AI features always waiting to help.

I purchased this computer for my wife, as her ASUS laptop was failing. She had no issues with setup or getting her previous files/programs to the new one. She is absolutely loving this machine, and the increased memory and processing speed has allowed her increase her work and school output.

Fast, responsive. Huge screen. Great price! I did a lot of research. I was overwhelmed with the other possiblity. This was a no doubt purchase.

Sales personnel are knowable about the products I purchased. They answered all my questions and explained things I didn't understand. The personnel at the repair center were friendly and made changes to my computer in just a few minutes. WOW! Thanks, Thomas Whitley

I upgraded to this computer from an older, similar HP Envy. There was no learning curve because it was similar to my older model. I gave my older model to my spouse. I do find that the keyboard touch is different but I think it can be adjusted in the settings because my cursor jumps all over the screen. I would recommend it.

Love my new laptop. It is an major upgrade to the older version of the HP laptop I had for several years. I recommend it very highly.

With Windows 10 becoming obsolete, I needed to replace a laptop to sort photographs from photo assignments. The challenge I was facing was that I wanted a 100% sRGB monitor and every vendor I searched charged more than I wanted to spend, except Best Buy. I found one that met all my requirements and had a great price. Delivery was quick, the transaction was smooth and effortless.

A good laptop but more important was the excellent help provided by Edward G. in getting my files transferred and sorted from my old lap top to this one. I am am old computer challenged guy and I truly needed the help and encouragement I received.

Fast, very helpful solving any questions as I am not a computer wiz. My old word and excel all came thru and able to update and use them without any problems so far! I was even able to update my old printer driver myself as hp assistant helped me thru it and it is working great.

I love it -- does everything I want and it looks good too!