Customer Ratings & Reviews

Pros: - Good for general work - Large screen with decent quality - Performance is fair - handles basic tasks well Cons: - The laptop gets stuck in "tablet mode" taskbar forever, and there's no way to fix it (not that I know of). The only band-aid fix for this is to check off "Optimize taskbar for touch interactions when this device is used as a tablet" in settings, so you can never get the tablet taskbar again unless you check the option back on. (So what this means is you only get 2 options for your taskbar overlay for your "2-in-1" laptop: Windows 11 desktop taskbar or Tablet Windows taskbar, no in between, no changing taskbar setups automatically when you actually want to go into tablet mode, just one or the other). Additionally, it never automatically adjusts the orientation of the screen anymore, which wasn't a problem in the beginning; this is a big issue when you want to use it as a tablet. Apparently, there's supposed to be an option to disable "rotation lock," but there is literally no option for that to be found. - Keyboard is horrific to use (but you'll eventually get used to it) - The little padding at the bottom of the keyboard will create permanent scratches/marks on your screen. (circled in red in picture) Conclusion: Not worth the base price of $800; the maximum you should spend on it is $500 on sale, plus you will run into a lot of issues if you want to use this laptop as a tablet. Even at the price of $500, it's still not getting what you paid for when half the features break or just don't work.

Great picture and great functionality. Has two power ports which is a little confusing, but battery lasts a long time.

It’s a pretty good laptop. Very good size. Runs well but when your running a big application it starts to heat up and sound like a PlayStation4 getting ready for takeoff.

I have a good concept about this HP. It's nice and good shape. Very confortable to change between Laptop or Tablet.

Very satisfied with my purchase. Shopped for Labor Day savings and scored with my lap top.

So far everything is good. But the computer freezes sometimes when you try to use the touch screen

This is a versatile PC computer/tablet with AI....

Thought it was going to be heavy but it’s not and the quality it very good!

The laptop is working good and is reasonably priced.

I would NEVEŔ EVER BUY FROM THIS STORE AGAIN!!! I HAVE A POLICE INVESTIGATION IN PROCESS OVER A DELIVERY FROM ONE OF THEIR DRIVERS, AND THEY WILL NOT GIVE ME A REFUND YET. THIS HAS BEEN OVER A MONTH NOW!!!! THE WORST CUSTOMER SERVICE EVER!!!!!!!! Delivered outside my apt 10pm at night.....for anyone to steal and refused to refund my money for a Brand new Lap Top!!!!!!!!! I am going to SUE THEM!!!!

This computer sucks!! Its always glitching. Hello Id broke after the 3rd day. System is always showing errors and I always have to reset my passcodes and reset the conputer. I had it for 11 days!!!!!

I got this for my girlfriend as she needed a new laptop and she works remotely, we love the keypad first of all, it is so different from the common style of keypads that we have in Dell or Lenovo laptops. The screen is perfect, not too small and not too big. The touch screen is so cool and that it is very convenient as well that you can flip and fold and that it can function as a usual tablet. The RAM and the memory capacity is just about right for daily office work and the resolution is fantastic and the battery lasts longer than my Dell!!! And best of all, I got this for a good price compared to the same specs that you can find in amazon!!!

My HP laptop is reliable, fast, and efficient, making it great for both work and entertainment. The sleek design, clear display, and long battery life add convenience, while smooth performance handles multitasking with ease. It’s durable, user-friendly, and offers excellent value, proving to be a dependable everyday companion.

Using this HP Laptop has been a breeze! It has all the things I need in a home computer. Speed, effectiveness and versatility.

This laptop works great! It’s very fast and has good battery life.

The new HP Gen AI laptop truly lives up to the hype. Powered by cutting-edge AI capabilities and optimized hardware, it handles context-aware tasks with exceptional speed and accuracy. Whether you're generating text, analyzing data, or running multimodal AI apps, the performance is incredibly smooth and responsive. The integration of dedicated AI accelerators (like NPUs) ensures that on-device tasks like summarization, code generation, and creative writing run seamlessly without cloud lag. Battery life is surprisingly strong despite the power-packed features, and the thermal performance remains cool under pressure.

I really like this product. I purchased this OmniBook soley for my work, and it has been a great investment. The camera and audio are good, it is quick, and I really like the touch-screen. My only critiques are the keys and num-pad. It's purely a personal thing, but the number keys at the top are definitely not optimal for my work. And I can't pinpoint it, but typing just feels weird. I think its the size of the keys (which are comparatively large). Either way, these are personal preferences and I'm sure I will adjust with more time. Great investment.

Got this laptop to be able to work from home, but it does so much more. I've worked on it, created tattoos, streamed movies, played games online with my bf while he's out of town working, the works. Battery life is great, doesn't really get too warm unless I'm doing a lot on it while it's charging. Nice large screen. Great laptop for the price

This computer has made life so much easier than it was while using the old one. Here is a computer that does everything that a laptop should. It boots up quickly, has a touchscreen and connects quickly to the internet. The staff at BB also helped to get everything set up perfectly. Thank you.

I couldnt be happier with my purchase. Serves as both a laptop and tablet. Has all the latest technology needed for modern use such as Copilot which is a very user friendly built in AI system (first time user). Device seems well built and of good quality. The process responds quickly. Would definitely recommend for school or work.