Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $614.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 912 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 912 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s meeting up to my expectations so far. I would definitely recommend for anyone looking for an affordable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome staff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine but the young lady that helped us was fantastic. Great help in finding out computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 16" Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday, all-day use. Excellent graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value on sale. happy with purchase and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. The service at Best Buy on 75th street was excellent. Geek squad great also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interior Design Student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer for my god daughter who is going to school for Interior design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Freshman

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for daughters freshman year in college. She loves the option to hand write notes ans save them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and is very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was giod deal for the orice. Great assistance with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, seamless transition from old HP Laptop. Curbside service was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine, good price! Best Byy made everything easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed re-design from HP - not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is extremely heavy laptop and the keyboard seems scrunched up that the keys do not align with my hand memory as I have always used HP and now have to seek new manufacture because HP has redesigned their laptops that no longer align with my needs :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for a Good Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a good price. Was looking at something else. But caught this on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the different form of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good computer and different form of use. Like notebook. Tablet and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY AND THE GEEK SQUAD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful. His product knowledge was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school and this laptop was perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice resolution but

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice resolution and screen great for your eyes, but is really slow when you launch more than one software, win 11 consumes 10 gb of ram and the rest is bad handled don’t like this soldered ram, keyboard and mouse pad are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product! I am happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the size and storage we needed. Would highly recommend as an affordable computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received but charger was not included in the parcel . Mentioned excellent condition but item was not complete

    No, I would not recommend this to a friend