Customer Ratings & Reviews

Such an improvement over my old desktop PC. Easy, user friendly setup. Incredible low price. Love it.

Very nice laptop for the money, Black friday special got it near 50% off. Glad I bought it

Great gift for my son's online classes. Great picture display

This computer does so much and at a terrific price!

Love this new money maker great for the work I do it’s just the correct size

Great Computer for a great price bought this on Black Friday for my wife she loves it!

I really like the weight, functionality, and speed of this laptop.

Great! I like it. Best buy has always good stuff. I will buy again

Excellent computer. Quick operational purchase. Nice screen

Works as it should. Like the touch screen and the size.

Nice laptop. Everything function as described. Paid $400 for this laptop is a steal. I'm happy with the purchase.

All good , nice laptop Fulfills everything I need to work

Nice laptop, still getting used to windows 11 but it works very well!

Everything I need, great features and super easy setup

So far after only using it a few times in the first month I’ve owned it, it’s a decent machine with pretty good speed. I love how fast it boots up. My only complaint is how hot it gets while charging. Both the bottom of the laptop and charger as well. I have to use a USB lap fan so I won’t get burned. For that reason, I give it 4 stars.

I would really like this laptop if the sound would work consistently. I bought this model in July and the sound never consistently worked, despite the efforts of Geek Squad and a personally hired tech person. Finally, I returned the original laptop and got a replacement with the same model, thinking I’d just gotten a “lemon”. I could not face more hours on the phone and text with tech support, so after a short time with them again for a recurrence of the same problem, I used the onboard diagnostic and got it to work for a little longer. So, have been limping along. The sound will work if I restart the device immediately before I need to use the sound, like right before a Zoom meeting! I live a a couple of hours away from a Best Buy store, and reaching them by phone has become more difficult as they do not allow customers to call the store directly anymore. It has been frustrating and I will not buy from this company again.

Nice laptop touchscreen works well folds well gets the job done

It’s my first laptop, it’s so good, and it’s going very well too

It has some weird glitches here and there. But overall good laptop- the glitches id say is that it has trouble catching wifi from a. Long range… but I like that it does turn into a laptop

Great computer for an awesome price. Touch screen tops it off even more.