Customer Ratings & Reviews

I love my laptop. It is a touch screen. I am still learning how to do the many programs. This my second laptop. They made life easier. I use mine usually every day.

Good sturdy laptop. Nice screen quality. Would have liked a number pad, but great for the price

Love the 16" screen and overall layout. A great value!

The Best Buy employee that helped was fantastic! We got my son a lap top as well as my 84?year old mother. Our sales associate was so patient and kind to my elderly mother!

Such a helpful and handsome guy helped me find everything

This laptop meets and exceeded my expectations, would be perfect for your basic everyday needs and more.

i really like this laptop alot the keys are big enough and the backlit keyboard is great

Excellent working laptop, however little bit bulky.

I like my computer but i tried using my best buy +. Because the price went down but they said i need to look on line not at the store that I bought it

Laptop is heavier than I thought it would be. It's not a big problem ,but be aware that if you are carrying this laptop around a lot or traveling with it. Everything else about it seems fine so far. I have been using it for 3 weeks now.

keyboard layout is kinda wacky with the touch pad being too large and no page up/down buttons

This is a good laptop. Only complaint is its too heavy.

Great specs for the price! Been using it for about a week now and really enjoying it. Fan runs a lot more than my old laptop but it's not too bad.

ok for the price. 16GB memory is on the low end side for all the features including copilot+ PC

This laptop is good for our needs. For better viewing, a monitor is necessary.

I love my new laptop. My only regret was not getting one with a number keypad

Purchase to replace my non-upgradable Windows 10 computers (which worked fine, by the way), during a Black Friday Sale. First of all, the keyboard layout was difficult for me to master, couldn't easily find the home position for my fingers without looking at the keyboard. After two weeks or so, computer developed a BIOS problem which I was unable to rectify using the suggested trouble shooting and watching numerous YouTube videos on the topic. Returned and exchanged for a new, same model. The new one lasted one week before it wouldn't turn on. It was like, no power, even when plugged in. Anyway, returned for a refund, I am finished with HP.

Great for Student life. The ram is stable enough to handle what I need for school. And the gaming isn't to bad considering the laptops specs

Because it is a Windows based machine, the set up took a long time and was frustrating. The laptop itself works well, however, I use many times the data of my laptop that was stolen.

So far, this has been a great purchase for the price. Plenty of operating speed for my daily use with great graphics.