Customer Ratings & Reviews

I am in love with my new laptop! Its so sleek, thin, and beautiful!

I bought it for my wife. She likes it very much and it works well.

Great new PC. Good size hard drive and nice large screen.

I have been using this for months for school it been the best investment

Super fast, easy transition from previous computer! Best Buy Total Tech Geek Squad helped tremendously with data transfer!

What do I like about the laptop? Surprisingly good gaming performance (budget gaming of course). Excellent option for tablet mode with a stylus. Easily Upgradable SSD and Wi-Fi adapters. Build Quality is Excellent. Battery Life is Great. Good Windows and Linux Support. Keyboard is comfortable to type on in my opinion. Ten Key Less design is great for a centered typing experience. Trackpad is very nice for a Windows Laptop. Now what do I dislike about this laptop? AI is a bit misleading in that AMDs ROCm and HIP RT functionality has no official support and yet they push these Kraken Point devices with the same 3xx naming as higher end devices that they do support (AI 365 and above). APU Battery life is not as good as the Intel based models. APU RAM is not integrated, yet it is soldered, so again the Intel based model is better here. 24 Gigs of Shared RAM is an awkward number, where the Intel based version would have 32 Gigs. Forced AMD HIP Support means the RT (Ray Tracing Cores) does not work in 3D Modeling apps, this dramatically increases the time to complete rendering tasks. The Intel version could complete a task in 2 minutes, that this took 5 minutes to complete. ROCm Based AI Models are unsupported, because AMD releases processors without fully building out support for them and they never mention if they will ever be fully supported. Overall, if you're going to game on this device and just want a nice device that can be used for art, note taking, gaming on low settings, and browsing, this is great! If you want the other features I mentioned above, then buy the Intel 258V version of this laptop, as it simply is the better product.

Everything you could want and a lot more. Great deal for the noney!!!!

omg i love it! The graphics are great for video games, great for school work and doing multiple assignments at once, great battery life and don't always have to charge it, great camera for work meetings, easy to learn and use, and super cool bc its touch screen. id buy it again

Great laptop, does all I need it to! This one was suggested to me when I was looking at a laptop that was equivalent in price but was a slower laptop. I appreciate the great costumer service, thank you for finding me a better laptop than what I was initally going to get.

Works great and is perfect for our rescue's needs.

Great laptop, battery lasts and it charges fast. Touch screen very helpful

The only thing I would change is it would be nice to have a numeric keyboard on the side. Otherwise, I've been very happy with this laptop!

A quality product with a good design, and fast with applications.

Best laptop I have ever owned. only thing I miss on my earlier laptop is not having any SD slots.

This is an amazing laptop. So much that I bought a second one for our office. Really easy to setup and easy to use!

This laptop has been great so far. It is super fast and easy to setup and use. It also works great with my old docking station.

Its great computer very fast and is very easy to use

I purchased this laptop for my fiance, and he LOVES it. He needed a new one so he could remote work for his job. He has doubled his productivity since I gifted him the laptop.

Positive overall performance, Best Buy personnel were helpful in set up and transfer of files from HP computer that was less than 1 year old where hard drive crashed

I am enjoying my purchase of HP PC, reacts quickly & I'm able to complete my task.