Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.4 out of 5 stars with 7 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 3 out of 5 stars

    It's still an Inkjet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good INKJET printer, but I prefer Laser quality. Quality of the prints were just ok, nothing special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for a small office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small office use, just make sure you change the default print settings when you get it or you will be out of ink in now time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic print quality and scan quality. Very easy to setup and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is FAST, and reliable. WE print about 10k pages per month and this thing keeps up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All In One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no other printer that can beat the quality of this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this model. We had to call warranty and request replacement more than once because it did not function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer/Scanner Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine worked great a very short time, but with little use. It then asked me to update the software, which I agreed. After that, it's never worked again. You might really want to consider another brand. The authorized hp repair person could do nothing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm very sorry to hear that the printer stopped working after the software update. That must have been tremendously disappointing. I assure you that it’s always our intention to provide a much more straightforward and reliable experience with our printers.

      Just to clarify, there is no charge for standard support during your 1-year warranty period. You can double check the warranty of your printer at this link: support.hp.com/checkwarranty

      If you do need support at any point, please contact us directly at +1 800-474-6836. We're always more than happy to help. To expedite the process, I recommend gathering the following information before the call:
      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Marco
      HP Care
      hp.com/support HP

  • Customer reviews from hp.com

    User rating, 5 out of 5 stars with 3 reviews on hp.com.

    See all hp.com reviews
    hp.com
Sponsored