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Customer Ratings & Reviews

Your price for this item is $619.99

Customer reviews

Rating 4.5 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the fast performance of the Pavilion 15.6" Laptop. They appreciate how it stores everything they need with ease.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Still here in 2024!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's still here four years later and reliable. It is fast and stores everything I need easily.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing, Service, Speakers

    Rated 3 out of 5 stars

    Speakers Did Not Work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the speakers on this device went out. Absolutely no sound would come out of the speakers. Returned to best buy who then had to ship the device out for service (that took several weeks!) only to have the device returned with the speakers still not working and all my saved item wiped clean!! A total nightmare. I liked the laptop overall, other than this issue. I was able to return it for another HP. But guess what, the new HP is having issues! It freezes randomly for no reason. Me and HP are going our separate ways. I cannot recommend this brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Multitasking

    Rated 5 out of 5 stars

    great laptop for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in search of a new computer and wanted something that could handle multitasking and was thin but durable, and came across this laptop. the best purchase I've ever made. the keyboard feels great, the screen resolution is amazing and the speakers are very loud. love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Everyday use, Fast

    Rated 5 out of 5 stars

    Perfect, Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great little laptop. Good for everyday use. Fast and reliable. Didn't need a large hard drive, so this was perfect. Also bought external for backing things up.

    I would recommend this to a friend
  • Pros mentioned:
    Everyday use, Fast

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer very fast works well as an everyday computer for around the house

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop....my old one was 8 yo and this is much faster and so easy to use! I like the slim design, the speed of loading, the clear picture screen and the already loaded apps

    I would recommend this to a friend
  • Pros mentioned:
    Function

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for some of the employees at our company, all function as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Backup issue

    Rated 5 out of 5 stars

    Great Computer For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy right out of the box. The only issue I have had is trying to backup to a drive

    I would recommend this to a friend
  • Pros mentioned:
    Retirement

    Rated 5 out of 5 stars

    Fits me perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop. Just what I was looking for. Fits right into my life in retirement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my wife who needed a user-friendly lap top. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop ... had some minor issues with the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just started using the laptop. The silver keyboard is not comfortable at all. will add to this review later.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product love the quality the design and also great performance

    I would recommend this to a friend
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