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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 18 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the touch screen functionality, although some have experienced issues with screen durability and compatibility with HP pens. A few users noted the lack of a backlit keyboard, and some found the touch screen feature not as useful as expected due to limitations in functionality. The touch screen's utility as a 2-in-1 feature was also questioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like but it doesn't have a backlit keyboard. Doesn't have a cover for camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Working Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I really like this computer and find it very sleek. Only minor complaint is that the battery life is a little inconsistent. Sometimes I have to plug in after only an hour, and sometimes it runs a good three hours. Either way, I'm almost always near an outlet and it gets the job done for basic web browsing and movie streaming.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touch screen but not 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they should advertise more clearly that this is NOT a 2 in 1, even though it is a touch screen. Also, the hp pen does not work with it, so it kind of defeated the purpose of having a touch screen for me. Otherwise it was great, just not specifically what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working properly and has been a big help with editing my videos, watching videos on YouTube, and even doing homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice system for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed and nice sounding speakers, somewhat a full sound.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    love! until…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen cracked. no longer under warranty. no extra coverage. is it worth bringing in to fix? it is cracked on the inside. the outer screen layer is still perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a tool to access news and social media. It works well for the use we have intended. The only issue has been charging. Seems it does not hold a charge as well as the previous laptop we had, which was the same HP product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop at great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you would expect. The built in mouse pad isn’t over sensitive, and the touchscreen is great. Computer speed is good even with several programs running in the background. Overall very pleased with this computer and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Bigger than my original Pavillion and lower in price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review for HP pavilion 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer more than once. I wanted it because of the color. This was my second choice among the HP pavilion 14 on the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second HP laptop for my husband. I’ve had many. Easy to use and understand for non-techies. I got the touchscreen to see if it would make it easier for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than happy with this new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick boot up and speedy refresh rate. I haven't had a chance to test out the battery life but hope it as good as the areas I have tested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very satisfied with my laptop. I would definitely recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase you’ll make!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many computers through the years but this one is hands down my favorite! It’s fast, smooth, the keys feel great. The touch screen is very responsive. I’d give it 10 stars if I could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer, however I need to go see the Geek Squad to have them help me with some things I am not familiar with on this computer. Glad I bought the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtual perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home office. Super easy set up, light weight, love touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. No it is not necessary for me to rattle on and on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 is the absolutely horrible. Constant delays and waiting...slow slow slow. I'm done with the so called upgrades,

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.4 out of 5 stars with 133 reviews on hp.com.

    See all hp.com reviews
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