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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Battery, Touchpad, Windows 10

    Rated 4 out of 5 stars

    OK so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop for a few months, but it's OK so far. My only issues, involve start-up, battery, and the touchpad. I didn't realize when I bought it that it does not have a removable battery. I worry about losing the option of replacing the battery when it no longer takes a charge. The gentleman at Best Buy told me to use it without the cord until I get to about 10% charge, then plug it in, and make sure to completely turn it off when it's not being used. For some reason, it takes much longer than my previous laptop to be ready to use after being turned completely off. It's frustrating when I just want to turn it on to do a quick check of something. The other issue I've encountered is related to the touch pad. Sometimes the responsiveness is unpredictable, and I've even had to completely shut the laptop down to get the touchpad to work. Although this last issue has nothing to do with the laptop, I really don't like Windows 10. I don't think it is user friendly at all

    I would recommend this to a friend
  • Pros mentioned:
    Business

    Rated 5 out of 5 stars

    Excellent laptop computer for my business needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with the purchase of my HP Pavilion laptop computer. It has been a great new tool for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    mid-priced great for work and home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this laptop. It is fast and able to take care of all my needs. It is pretty, light-weight and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Upgrade

    Rated 4 out of 5 stars

    Great laptop from a great seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop alot! I was looking to upgrade from my chromebook and this has been a blessing so far this semester.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great computer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well. It's light weight and does what I need it to do. I like the fact that the backlight on the keys turns on once I begin typing instead of being on constantly, draining the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very good price we use it all the time I recommended to a friend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    hp discontinued

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Hp site to see if i could upgrade the memory talked to a rep and they told me that hp discontinued and for the price they are charging it should be a new or at least current model

    No, I would not recommend this to a friend
  • Cons mentioned:
    Updates

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my computer for 5 months and I'm dealing with as many issues as I did with my 6 year old computer. Updates are horrible. I love HP's, but this is not a good product.

    No, I would not recommend this to a friend
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