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Customer Ratings & Reviews

HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 1TB Hard Drive - HP Finish In Blizzard White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 500 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 500 Reviews
  • Rating: 5 out of 5 stars

    Nice computer for the price.

    Posted
    LostTime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my first All-In-One computer. This is a nice looking computer with a nice silver stand, silver on the bottom of the screen. I was a little concerned about the color white, but when you are looking at the computer it looks silver with a black trim on the screen. The white part of the computer is in the back and you do not see it. I like not having a tower and I love the large screen. The set-up process was extremely easy. So far, I have not had any issues with anything. The only thing I was extremely disappointed with was the keyboard that was included with this computer. Hey, HP, why didn't you just increase the price of this computer a little and provide a better keyboard? The keyboard that was provided is a cheap piece of junk. It is fine if you are a hunt and peck typist, but if you know how the type, you really need a more traditional keyboard. So within days of buying this computer, I went out and purchased a Microsoft keyboard from Best Buy. I did not spend a lot of money (less than $25 on sale), but really HP, I spent over $1000 dollars on this computer and was entitled to have a decent keyboard. The person in your company who decided that going cheap on the keyboard was the way to go needs to be demoted. In any case, the keyboard issue is really a minor issue and I would not let it stop you from buying this computer when it goes on sale again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best All-In-One 27" Computer Out There

    Posted
    TheDesertRat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I use my desktop an average of 12 hours every day. I am replacing my 2 1/2 year old HP 27" All-in-One that still works, but is starting to slow down a bit. This was the logical choice as I have had good luck with my old unit. So I went with the HP Pavilion 27R-114. This one has more power, a better display, and a slot for a M.2 solid state stick drive. I upgraded it to 32 GB of memory, 1TB SSD SATA & 500GB M.2 SSD (for back-up and storage). After loading Windows 10 and the drivers, I was up and running in just a few hours. The wireless/bluetooth card is great, display is bright & sharp, and the quad-core 8th Generation Core i7 from Intel runs all of my apps with ease. The whole computer is running well (have had it for a week now) and I have no complaints. The old one is in my spare room, still running and ready for guests to use it. I can't find any fault in this computer (other than there is no Dedicated GPU for gaming) and HP's service is superb (they really helped me get the warranty date corrected). Overall, this is a great computer for the price (I looked at all of the 27" All-in-One computers) and feel like it will last for a long time. Very happy with my purchase from Best Buy and recommend this computer to almost everyone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall good but....

    Posted
    Straphanging

    I bought this computer to replace another HP touch screen I owned. SO far I have been pleased but here is my main problem. The keyboard that comes with the computer gives you dual functionality of the F keys. Normally you press the F1 key and a help screen would pop up On this keyboard you press the F1 key and it mutes/un-mutes the sound. I have just spend 4 hours on the phone with HP tech support to be told that this keyboard is one that they use on laptops, and they have a setting in the BIOS of laptops that would turn off this "hot key" feature and allow the F1 key to act as an F1 key is supposed to work. The problem is this is not a laptop and the BIOS for the desktop does not have the ability to turn off the hot keys. So if you are looking to purchase this computer and want to use the keyboard like you are used to, then you will have to buy an aftermarket keyboard. I use this computer mainly for business, and that is why I have given it such a mediocre review. It does seem a little sluggish at times, but overall it seems to be a good computer

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    love this computer

    Posted
    HPbuyer
    • My Best Buy® Member

    I needed to replace a HP 23" all-in-one 2012 model - I've always bought HPs because that's all I use when working and they are very reliable. I've been putting off buying a new computer because I had Windows 7 which was so easy to use and I thought Windows 10 was a nightmare but it isn't - it's got that bottom search bar that I love.....HP is a workhorse for getting stuff done! I transferred all my stuff from previous computer myself and loaded Microsoft Office and I'm just loving this computer - the 27" is so nice - when I saw this I just had to have it - and calling Best Buy.com the people are great and give you a price comparison vs. the store who won't do that - not at the store that I went to in Vallejo - that manager sucked - he wouldn't price match so I called customer service and they did! Much nicer! I'm soooooooooo happy with this computer - it looks sleek and updated - thanks Best Buy.com!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Form gets in the way of function

    Posted
    Ibisness
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Machine is eye catching but its performance/function disappoints. USB and other ports are difficult to access - all USB ports are in back of machine bottom-center with access hindered by the support piers. If you often use a USB to transfer data or otherwise expect to need regular access to USB ports, do not buy this machine! Even the SD, USB-C and headphone ports are found through sense of feel rather than sight - rather ridiculous! The CPU is noisy and, because of it being an all-in-one machine, that noise is right in your face all day. HP has a frustratingly thin keyboard font making it hard to find keys if you are a sight-typist (nice way to say hunt-and-peck), The period is a barely perceptible dot and the comma is effectively a slightly smudged period. I had owned an HP all-in-one and then tried and HP laptop (which I returned for this all-in-one) and now I am disappointed that I did not follow my gut and avoid HP.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving my first touchscreen

    Posted
    africanbraidz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had an old desktop that kept crashing whenever there was a Windows 10 update so I finally broke down, did my research and purchased this all in one. I also purchased a new router around the same time; setup for both was pretty easy. I have had it for a month now and I am really enjoying it. The 27” screen size and display is wonderful! I am recently retired so this is not for work, but I use it daily. My sore points are with the power button being awkwardly positioned underneath the screen and the DVD player on the side of the screen is a bit awkward to use. I also miss not having a backlit keyboard for night use; not a big deal, but worth the mention since for the price one might expect it would be included. Aside from that this is a very nice computer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Windows All-in-one

    Posted
    Brett
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I would have given the HP Pavilion 27" all-in-one a five star rating except for one issue - when I set up the system and was installing the mouse and keyboard, there were no instructions that indicated there was a USB dongle needed. I assumed it was a Bluetooth mouse/keyboard (I also have an iMac, and that's how their system worked). The pictograph on the cover keyboard/mouse box did not indicate it was included in the box. I had to Google and search for a while until I found some instructions (for another HP system) that indicated there would be a transmitter in the keyboard/mouse box. I checked the packaging again and, lo and behold there was a small USB transceiver tucked away inside. HP needs to develop an installation guide that's more detailed than a cartoon on printed on the top of the box! Otherwise this is a nice solid Windows 10 desktop machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great highly advanced computer.

    Posted
    Sebastian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The HP Pavilion 27in touch screen computer is a whole lot of power for a very reasonable price. I also purchased an all in one printer, fax machine, scanner, copy machine and a mini refrigerator for my office. I was also going to purchase a HD camera surveillance system. The people at Geek Squad told me it would cost me $800 for them to install the camera system. This was an inordinate price for installation considering that the purchase price for the camera surveillance system was $899. I did not purchase the equipment because I did not want to pay 100% of the purchase price for installation. I should have asked to speak with a manager but it didn't cross my mind at the time. I spent $2,000 at that store and I would have gladly paid an extra $1,000 for the camera system with a reasonable installation price. BrandsMart USA has similar products and they don't charge so exorbitantly for installation.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Business Desktop

    Posted
    Emily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love this computer for my business purposes. It has a really big screen that lets me forgo the need to setup two monitors. I love the aesthetics as well as the touch screen feature. Touch screen feature allows me to get client signatures without the need to physically print documents. Only drawback that I would like to fix is a slight shushing sound coming from the speakers when I am not playing anything. It is not the biggest turnoff to the computer, I simply have to press mute and it goes away, and unmute when the speakers need to be on. Speakers alone work great no other complaints there. Also, you do hear the computer running, its not the worst thing either. After a while you just tune it out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So happy

    Posted
    Butterfly1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am really impressed at how well this computer works! I had no experience with an "All-in-One" and thought it would be slow, or limited. The reviews said otherwise and being as I have a very small office with multiple employees I decided to give it a shot. Cyber Monday prices were fantastic! It was as easy to use as promised. Literally just plugged it in and went to work! It does everything my high power traditional desktop can do but without all the cords, space and fuss. HP is a trusted name for good reason. I'm a desktop fan, and dislike laptops. I have little need for them as I work from the same location most of the time. I am sold on the All-in-One design and doubt I will ever buy a traditional desktop again!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    very slow way too many problems

    Posted
    pete
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I noticed the speaker is crackling after getting it home ,after the sales person proclaimed it of the best sold today ! Delays with screen changes and blast of different colors on the screen can be described only as almost blinding , very dissatisfied ! . I thought the extra package purchased was supposed have a tech come to the house for any repairs , not TRUE more LIES,I now have to pack the computer up and bring it back to get repaired and be with out a computer yet again !!!!!!. I thought buying a new computer would keep me from this .my wife and I spent several hours of our time with your knowledge filled sales person only to end up wright where we started

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good system if looking to save space

    Posted
    SteveM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    A good system if you just want to be able to plug it in and use it. It has plenty of power if you are not a hard core gamer or serious video editor. Sound is a little disappointing but for built in speakers, it is an acceptable trade off. I did have a problem with the first computer I purchased though. There was a solid black line that would run from the top to the bottom of the screen. I updated the drivers and the line was still there. Best Buy let me return the computer and gave me a new one without any hassles. Overall, very happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Placement of ports difficult. A bit slow on start

    Posted
    Lane
    • My Best Buy® Elite Member

    Hate the power button , very difficult. Also difficult using the usb ports. That is basically why I didn't give this computer 5 stars. Don't like where the CD/DVD goes, hard to open. This is an All In One so I guess that is to be expected. A tad slow on startup and shut down in my opinion. I am sure that can be remedied somewhat. Love the 27" screen, will never go back to smaller screen. Not using mouse or keyboard that came with it , prefer my previous ones. Not used to windows 10 but doesn't seem to be difficult at all. Al in all I would recommend this computer to others.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Paperweight

    Posted
    Sparkey5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    If you are rich and looking for a great desktop art piece then this is for you. If, on the other hand, you are looking for a computer then take this off your list. My Windows Vista desktop boots faster and processes quicker than this paperweight. I have two laptops running Windows 10 that are also at least twice as fast as this desktop computer. I have had this for almost two weeks now and all updates have been installed. I am just glad I only copied files over to this computer because unless I have 10mins to get online and/or another 10mins to search for files and/or another 10 mins to print I can do all of that in just seconds on my old Vista system.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Windws 10 touchscreen desktop for the $

    Posted
    Chris
    • Verified PurchaserVerified Purchase

    The desktop is beautiful, clean, classy, and convenient. Touchscreen functionality makes the user experience that much more fuid and enjoyable, and the mouse and keyboard are just simply clean and light. The port layouts are inconvenenient. A hub is almost required for frequent plugging in. And, although the 27" screen niftly swivles up and down, left/right swiveling is non-existent. I thoroughly enjoy this sleek, clean beauty and completely recommend it for every day home use, but for high resource demand programs, you will need to operate one program at a time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    HP - Pavilion 27" Touch-Screen All-In-One - Intel

    Posted
    Har8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This item is a good computer and it's called HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 1TB Hard Drive - HP Finish In Blizzard White, but iMac, MacBook Air, and MacBook Pro are the best computers out there and all Apple products are better than any out there because of the iOS operating system and because it does not get any viruses like other phones, tablets, and computers. So what I am trying to tell you is go with an Apple computer it's the best choice you can make and no company can beat that kind of a computer or operating system that also doesn't get any viruses.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best of the 20 computers

    Posted
    John36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 12GB Memory - 1TB Hard Drive - HP is the fastest and easiest computer out of the 20 computers I have owned. As Private Investigator, I employed as many as twenty investigators at one time. They had nothing like this computer. Now, retired and as a writer and Author, I have seven computers, one with 16 GB of RAM. None of the other 6 make me as happy as this HP Pavilion. With its speech recognition coupled with the latest software it's, it's the fastest workhorse in our sable~!!!~

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great all around computer

    Posted
    Guilderguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this to replace a computer with a smaller screen size and have not been disappointed, Screen resolution is very good, response is very fast, has lots of memory, and a large disk capacity. I'm still in the process of moving files, etc. over to this computer but that is going smoothly with no glitches. A major con is the placement of the ports, USB and otherwise. They're in the back, center of the screen where they are difficult to reach. A powered UISB hub solved that problem for the most part. All-in-all, a good computer. Recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great All-In-One PC

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the first windows 10 pc I have purchased, and so far it has been great! Very fast in every way and also has a beautiful screen, ideal for anything you use your pc for. The only problems I’ve had with this is (1) the camera: the camera built into this pc is horrible. The picture quality is very low and it is also laggy. (2) the port(s) locations: the ports are hard to access but since this is an all in one I will give it a break. Overall this pc is great for medium users and beginners and i would Definitely recommend this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It’s all about the processor

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased the computer for normal family activities (bills, education, leisure, etc.). It is fast and works just great. I’ve read other reviews criticizing the start up speed but it takes less than a minute so I’m not sure what there is to criticize. We are happy with the purchase and would recommend to family and friends. As always, wait for the latest processor to come out and the price will drop.

    I would recommend this to a friend