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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 861 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Pavilion Desktop's ease of use, performance, and speed, frequently citing the solid-state drive as a significant advantage. Many also praise its good value for the price and ample storage. While some users expressed preference for a different operating system, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 861 reviews
  • Rated 3 out of 5 stars

    Difficult to keep connected to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a good buy; but not very fast. I have had several conversations with friends and neighbors concerning the issue. Geek Squad is next.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Said open box - but it was actually a used return

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the full warranty because it wasn't a new computer and no on would help. They said it was just an open box. Not true

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cd does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can,t get printer to work,printer was brought in to geek squad to make sure it would work with new computer. At the time of purchase i was told to bring it in when i picked up computer they would be able to set it up. When i brought it in i was told by your representative that he only had limited experience with printers and was unable to fix the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn’t buy another one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops WiFi connection a lot. And the bad thing is Best Buy only gives you 15 days to return. That’s why I buy elsewhere now that has a decent amount of time to make sure the product works good. It’s such a hassle to get it fixed. They know that and would rather you just come buy a new one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Light weight and easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as fast as I had hoped, but does the job. Still getting accustomed to Windows 10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Common computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is a big dissapointment for me. Volumn is too low using earphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fairly priced. I only use it to stream. It has decent picture quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok ifyour old school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Waiting on geek squad to do some things to it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good features.....wouldn't boot up after setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the features of this computer, but after setting it up, I went to boot it up for the first time and it wouldn't do anything. Had my computer guy look at it and he couldn't get it to boot up either. I liked the features of this computer, but returned it for a different model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer kicks me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer kicks me out of files. Computer does weird things sometimes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to micro center this crap is over priced and crap quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great computer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a functional computer for an office setting but just ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer CPU in a hurry and they had many HP in stock

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sort of confusing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still don't know where things are and how to find them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the way the CD drive is made. It looks cheap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s no faster than my old computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply average, disappointed with the speed of Xcel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, in this day and age nothing last to long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very short life-span Desktop computer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with the intent on using this as a family for school work and such. Because of travel, busy schedules, and projects, we were away from this product for a couple of months and didn't use it much. As a result it doesn't work at all anymore. The product only lasted for possibly four start ups and then refused to work anymore. Contacted the Geek squad and got a "oh well" type answer and that happens. Now its a paperweight waiting for the time I can replace the fan and other components to get it to start up and work again. Not a good product, would not recommend to others to buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed 3x in 12 days

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. I set up pc in Jan . Used it less than 5 months before I found windows wouldn't load. Reinstalled windows. Broke 8 days later again. Reinstalled windows again. Broke again 4 days later. Had done all driver updates from hp. Finally got the critical process died message. Couldn't even erase my files to prevent technicians from stealing sensitive info. Horrible . In over 30 years never had a problem with computer crashes of different brands. I'm a teacher and need this for remote instruction. Hp is junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Faster than what I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Intel desktop because it was supposed to be much faster than what I had before. My previous one crashed and I needed a replacement.

    I would recommend this to a friend
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