Customer Ratings & Reviews

We ordered this laptop from Best Buy for our daughter to replace an older HP laptop to support her college class work. My daughter loves this laptop because of its lite weight, and the ease of use as a laptop or a touch screen tablet. This particular laptop had just the right amount of memory and storage capability for her work needs, and easily fits in her back pack book bag. The only down side for me is this is a sealed case, with the inability to do user upgrades to memory or hard drive in the future, but this is the case with most new Laptop computers on the market today. Other than this, the laptop has performed exceedingly well.

Excellent computer for the cost. the fact you can flip it into any position to draw or type as a tablet is extremely covenient. the i5 processor is very fast. As all HP computers very Practical and dependable.

Nice clear full 1080 screen, good performance, and a 14" screen that we prefer when we need to put it in a backpack for traveling and the lighter weight and more convenient size while sitting on the sofa. The fingerprint reader is nice and convenient. We got this just before they were sold out. Unfortunately we had a little bad luck with a defective LED in the lower right corner of the display backlight going out after 12 days, hence 1 star knocked off - but were so happy with it overall that we exchanged it for the newer 2020 equivalent, the HP 14M-DW0023DX which turned out to be on sale - so the good luck was getting an updated version at a better price. There was one design nuisance with this model. The power button is on the side right where you're likely to push it when picking up the unit causing , which we'd done several times. The newer model moves the power button to the upper right of the keyboard. MUCH better. Except for the power button and a couple of logo changes, the two look identical. It appears to be end-of-lifed - but I'd recommend this unit if you find it at a great price - maybe out-of-box or refurbished. If looking for new, I recommend getting the later version.

I absolutely love this laptop. I’m in college so I have really taken advantage of the fact that it’s touch screen. I bought the compatible hp pen in order to write my notes and save it in my computer and connects to the outlook app on my phone so my notes are accessible wherever on whatever. It’s such a practical price for all of the things you get.

Great laptop nice touch screen small but not too small just what I needed easy to set up

I love my laptop computer. I do get frustrated with all the pop up notifications also that you have to pay for any office programs. But it works well, the fan is a little noisy, but not bothersome

Very great laptop! It’s fast and if you’re a student, this one nice laptop!

Great laptop. Boots up fast and works great for work from home activities.

The HP Pavillion is a great laptop for a great price. I use my laptop for work and for entertainment purposes. With the speed of the laptop it allows for me to work quick, not to mention the conversion to a tablet makes watching videos more enjoyable. This laptop has a lot of great features to it, and it is fairly lightweight and looks very nice.

SEEMS TO BE WORKING WELL FOR ONLINE LEARNING SALES STAFF WAS VERY HELPFUL

I bought this laptop for my Son on his way to his freshman year of college. Overall both I and he are impressed with the performance of the Gen 10 i5 processor. The SSD improves performance over previous HDD.

For my needs so far so good! Easy to set up! I like the touch screen capabilities. I primarily use the laptop to work remotely. I purchased a 27 inch monitor as well from HP. My only dissatisfaction is the visibility of the keyboard during day light. You can illuminate... but should be easier to see keys in normal daylight.

Still learning about this unit. Speed, color are great!

Great size laptop for most anyone. Large enough to see but small enough to carry around. Has everything I need for a great price.

This is the third HP laptop I have owned: Display colors are sharp and I expect it will as reliable as my previous PCs.

Easy to use and store rep helped us a lot. We would buy again

Good battery life and the backlight keyboard option is an excellent option. Fingerprint scan can be slow to respond.

Great mid level laptop. Plenty of speed & processing power for nearly any user.

This is my third HP 2in1 laptop. I like the size which easy to travel with and it has all the speed and options that I need. I like the ability to turn it into a tablet if I need to. Just a great laptop and I would recommend for anyone.

Great laptop, awesome for all my needs which is basic use, nothing too heavy. Fast, nice screen size and quality, efficient and cool for the price. No regrets on this!