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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.3 out of 5 stars with 4 reviews

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Customers are saying

Customers find value in the ProBook 13.3" Laptop for its affordability and reliability. However, some customers have expressed dissatisfaction with the lack of a touchscreen and have reported issues with the touchpad freezing frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    No touchscreen

    Rated 4 out of 5 stars

    Good Laptop, but had faulty touchpad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking laptop, ordered online without seeing first. The screen is not the best, but that wasn't a big concern of mine as I am not a gamer. My touchpad was faulty and froze frequently. Good laptop, but I ended up returning

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    No touchscreen

    Rated 4 out of 5 stars

    Not Touch-screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what they tell you it is NOT the touch-screen model. I asked prior to buying and they assured me it was touch-screen. Otherwise, great laptop for the price! I am going to shop for touch-screen models to compare the cost difference.

    I would recommend this to a friend
  • Cons mentioned:
    No touchscreen

    Rated 3 out of 5 stars

    Not Touch Screen As Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not touchscreen capable as the ad states. It does not have the screen hardware for touchscreen capability so do not waste your time with tech support or downloading display drivers. The laptop is great nonetheless and works well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very misleading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a touchscreen. I hope the first review was on before I bought it. It's a good laptop at a good price but not touchscreen . They have to take that of the description. I returned it.

    No, I would not recommend this to a friend
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