The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Pros mentioned:
Durable aluminum chassis
Cons mentioned:
Mediocre support team
Rated 4 out of 5 stars
Great laptop, bad support
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop works so well! Very happy with it's appearance and performance. I've been using it every day for the past month for work and haven't had a single issue with performance. The aluminum chassis seems durable, and there are plenty of ventilation vents on the bottom to keep it cool.
HP support, on the other hand, is VERY frustrating. Hours spent on the phone trying to get the extended warranty I purchased registered to the product. No dice, their whole process is crap.
Trying to register the product to my HP account was also a total blunder. The website wouldn't register my product with the product number on the bottom of the laptop and support couldn't figure it out. Eventually I tried a random number that came up in the HP support assistant INSTEAD of my product number and it worked. Totally frustrating waste of time.
In short: great laptop, VERY mediocre support team.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
HP Probook
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Enjoying system. Great performance with fast speed
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great laptop purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good laptop. I replaced an older one with this without missing a beat and gained a lot of speed and power.
I would recommend this to a friend
Customer reviews from hp.com
User rating, 5 out of 5 stars with 3 reviews on hp.com.