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Customer Ratings & Reviews

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Customer reviews

Rating 3.1 out of 5 stars with 17 reviews

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53%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great computer for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fast for my needs and online games. Is not a gaming machine. I bought this for the price and a step up to more speed and storage. No Wi-Fi for those who want to know. Need to be aware does have DVD drive but I could not play a movie disc. Missing a needed item. I can buy the program but I did not buy it for that. Read and installed my programs. Streams great. So far no problems. I am very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the PC desktop arrived earlier than expected, was well packed, easy to change out from the old one, windows 10 works super and is a great upgrade from the old PC, more memory I might ever need, but super fast speed, great color display, I am very pleased with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    different but useable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THAT PICTURE IS WHAT I ORDERED - IT IS NOT THE SAME AS THE ITEM I RECEIVED !! WHAT I DID REC WAS COMPARABLE - BUT I DON'T LIKE THE IDEA THAT YOU CAN CHANGE MY ORDER AT YOUR WHIM.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hdd

    Rated 4 out of 5 stars

    good computer but shorted hdd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clean used computer but only 500gb hdd instead of 1tb. Somewhat satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished tower. It’s not too large and it fits nicely under my computer desk. Going to be using it for remote access only so far it’s going great! No issues with setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Refurbished tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price. Very fast and efficient. Perfect for home PC and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Boot

    Rated 1 out of 5 stars

    I had to send it back for repair...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was booting up into DOS. Vicki from PLANIT ROI Had me send it back to them for repair. ($17.00 out of my pocket) I was told that it would ship out back to me last Monday and I would get a tracking number. I call them today to inform them of the situation and now it will be here next Tuesday and I have a tracking number. What a fiasco....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was horrible The computer crashed first time we tried to use it. The warranty department was a joke. The computer was out of warranty before it was delivered to my house. I was told I have 2 weeks to warranty out the computer from day of purchase. It took 2 weeks to be delivered to my house. Was able to talk a manager at the local store into letting us return it. They still didn’t give the full amount of the original purchase price back. My advice is buy in store not online.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 home install wasn't activated, so I need to spend more than i paid for the computer to get an activation key.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Form factor

    Rated 1 out of 5 stars

    Not what I ordered at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a tower style as pictured at all. I returned it immediately because a desktop style will not fit in my space and subsequently saw some other reviewers had the same issue with this refurbisher. Shame on you!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Boot

    Rated 1 out of 5 stars

    Buy in-store instead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has problems booting up. Sometimes will only stay on the blue HP screen and other times you can't get to the log in screen. The few times it did boot correctly it was extremely slow. I'm thinking the refurbisher is not properly quality checking the products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 5 out of 5 stars

    hp desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love this computer but it is not the one shown which is the one i ordered.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    0000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ethernet card did not work, when ordered it took 3 days to get cpu and it was going to take 8 o 10 weeks min to repair. not good for customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Multipurpose

    Rated 5 out of 5 stars

    Everything I need in a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great for me just to browse the internet and do photos and copy and scan and everything that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished Compaq; arrived in a timely manner, no complaints about the condition of the equipment or the packaging so far!

    I would recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 1 out of 5 stars

    Cmputer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it my computer company.,,,would not pier up Returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Packaging

    Rated 5 out of 5 stars

    Good desktop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was packaged well, shipped fast. Would recommend.

    I would recommend this to a friend