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Customer Ratings & Reviews

Customer reviews

Rating 2 out of 5 stars with 6 reviews

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17%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it’s fast. I highly recommend it to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product ZERO starts if this site would allow that, due to awful support from HP, convoluted software, and the device's inability to stay connected to a wireless network. Not to mention, the device's inability to stay on period. It always shuts down after a minute of non-use, which contributes to its inability to stay connected to a network. I thought pairing an HP printer to an HP desktop made sense. Unfortunately, I was wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer broke just after 3 months of usage. Mind you, it was used mainly for printing 4-5 pages a MONTH (like recipes and such). Very disappointing. I don't need a fancy printer for an office, but something that can perform and give me those 4-5 pages a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy this piece of junk. Wireless? Yeah right. You will have lucky moments where it will pick up. The HP support software? Non existent. This is the second printer I received after the first one only lasted 3 months. The rollers failed to roll the paper in therefore causing a jam. The new printer only lasted 5 months with the SAME problem. Save yourself multiple headaches and buy a different printer. It's not worth it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Possible Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several minutes to make a print, and it is all error .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity Great! Printing, Not So Great. After cartridges are half, the ink is drying out. I have to submerged under water, to make it working. One or to pages, are printed out, More, not so good.

    No, I would not recommend this to a friend
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