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Customer Ratings & Reviews

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Customer reviews

Rating 3.1 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Customer service, Defective

    Rated 1 out of 5 stars

    Hp computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work won’t charge and it broke within the next month after getting it and the Best Buy sucked and wouldnt it help me get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    16gb ram, Budget laptop
    Cons mentioned:
    Fair screen, No backlit keyboard

    Rated 2 out of 5 stars

    HP EliteBook 640 G2 14" laptop (refurbished)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget laptop with 16GB of RAM and Windows 10 Pro (non-up-gradable to Win 11) and a very short life span. MS will discontinue supporting Windows 10 in 2025. The chip set is Intel Corei5. The screen quality is okay for word processing and basic tasks, otherwise the resolution is only fair. The keyboard is not back lit. Storage is fair with a 256 GB SSD drive which does not perform much better than an HDD drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Fair screen

    Rated 4 out of 5 stars

    REfurn HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking some time to get used to a smaller laptop screen, but thankful for being able to carry a smaller device than my other laptop. So far no issues.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 4 out of 5 stars

    Problems with battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. But, had to have battery replace right away, it wouldn't charge. Now the charger won't charge the battery. this is very frustrating.

    I would recommend this to a friend
  • Cons mentioned:
    Incorrect description

    Rated 2 out of 5 stars

    Product description is not what is shipped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product in the description is not what is shipped. Had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop. A little slow at times. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Looks new

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying a refurbished laptop, but it looks and performs as good as new.

    I would recommend this to a friend
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